Job Opportunities in United States
November 16, 2024
ATC
Indianapolis
CONTRACT
Front Desk Receptionist
1. PHONES – Utilizing excellent customer service, answer agency main phone line via MSTeams in a courteous and patient manner and transfer to appropriate staff or department using agency contact listing.
2. PHONE LOG – Calls received will be entered into a log.
3. VOICEMAILS – Check the admin. email inbox for voicemail messages and forward to the appropriate staff or department.
4. GUESTS/VISITORS/CAMERAS – Greet guests/visitors in a courteous manner, ask to help them and direct to appropriate staff or department. Those looking for Federal Homeland Security/Immigration/Citizenship you will direct them to the downtown location. Watch lobby cameras for foot traffic or suspicious visitors.
5. CONTACT LISTINGS – Maintain a current contact listing for the agency and important numbers listing.
6. PACKAGE DELIVERIES – notify appropriate contacts of any Fed Ex or UPS boxes dropped off at the front desk.
7. SCANNING – back up for assisting with scanning old paper files into an online electronic software system.
8. ADMINISTRATION – various administrative assistance duties as needed.
Training provided for all systems. Knowledge of MS Office recommended.
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