Job Opportunities in United States


November 18, 2024

Quality Inn of Red Lodge, Town Pump, Inc.

Red Lodge

PART TIME


Front Desk Agent

Overview:
We are seeking a Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Responsibilities:
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel efficiently
- Answer phone calls and direct them appropriately
- Handle guest inquiries and provide accurate information about the hotel facilities and services
- Assist with guest requests and resolve any issues promptly
- Process reservations and cancellations accurately
- Maintain a clean and organized front desk area

Requirements:
- Previous experience in hospitality or customer service is preferred
- Excellent communication skills with proficiency in phone etiquette
- Ability to speak multiple languages is a plus (Bilingual/Multilingual)
- Familiarity with hotel reservation systems and phone systems
- Strong focus on customer service, guest relations, and guest services
- Willingness to work night audit shifts if required
- Ability to work in a fast-paced environment while maintaining professionalism

Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: 20 – 25 per week
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Free parking
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance
Schedule:
  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evenings as needed
  • Evening shift
  • Every weekend
  • Holidays
  • Monday to Friday
  • Morning shift
  • Nights as needed
  • Night shift
  • Overnight shift
  • Weekends as needed
Application Question(s):
  • Can you work weekends?
Experience:
  • Hotel experience: 1 year (Preferred)
Ability to Commute:
  • Red Lodge, MT 59068 (Required)
Ability to Relocate:
  • Red Lodge, MT 59068: Relocate before starting work (Required)
Work Location: In person

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