Job Opportunities in United States
November 8, 2024
City Hill Co. Guam Ltd
Tamuning
FULL TIME & PART TIME
Front Desk Agent
We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team.
The ideal candidate will be responsible for providing exceptional guest service, managing reservations, and ensuring a positive experience for all visitors.
Responsibilities:
Job Types: Full-time, Part-time
Pay: From $9.25 per hour
Benefits:
Work Location: In person
The ideal candidate will be responsible for providing exceptional guest service, managing reservations, and ensuring a positive experience for all visitors.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Manage reservations and room assignments
- Provide information about hotel services, facilities, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and organized front desk area
- Assist with administrative tasks as needed
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Proficiency in using phone systems and office equipment
- Excellent multitasking abilities
- Bilingual or multilingual skills are a plus
- Knowledge of hotel management software is advantageous
Job Types: Full-time, Part-time
Pay: From $9.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekends as needed
Work Location: In person
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