Job Opportunities in United States


November 19, 2024

AppleOne

Redwood City

OTHER


Front Desk Administrative Assistant

Job Overview
We are seeking a highly organized and customer-focused Front Desk Administrative Assistant to join our team. The ideal candidate will bring strong communication skills, a professional demeanor, and the ability to handle multiple responsibilities in a fast-paced environment. If you are detail-oriented, thrive in multitasking, and have proven experience in customer service and office administration, we’d love to hear from you!

Key Responsibilities
  • Front Desk Management: Answer and direct calls on the main office phone lines, greet clients, vendors, and visitors, and maintain the daily visitor log.
  • Communication Management: Manage incoming and outgoing correspondence, including emails and phone calls, ensuring timely and professional responses.
  • Scheduling & Coordination: Organize meetings, events, and appointments, coordinating logistical needs.
  • Documentation & Reporting: Prepare accurate reports, presentations, and other documents, maintaining confidentiality as necessary.
  • Record-Keeping: Organize and maintain physical and digital files for easy accessibility and security.
  • Customer Service Support: Provide assistance in handling customer inquiries and resolving issues with professionalism and tact.
  • Administrative Assistance: Support departmental projects by tracking deadlines, preparing documents, and contributing to team goals.

Skills and Qualifications
  • Proven customer service experience, including handling a large volume of calls.
  • Excellent written and oral communication skills.
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Proficiency in MS Outlook, TEAMS, and Excel.
  • High level of attention to detail and accuracy.
  • Professional demeanor with the ability to handle difficult situations tactfully.
  • Problem-solving skills with a proactive approach to administrative challenges.

Ideal Candidate Profile
The ideal candidate is an adaptable, detail-oriented individual who thrives in a dynamic office environment. They are skilled at juggling multiple tasks, maintaining professionalism, and providing excellent customer service.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_Know Your Rights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formatted ESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

Apple One participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resources Contents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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