November 5, 2024

Elevation Proving Grounds

Charlotte

FULL TIME

Field Service Technician - EV Charging

Seeking an experienced Field Service Technician to perform diagnostics, maintenance, and repairs on high-power EV charging systems. This role combines hands-on technical work with customer interaction and requires extensive travel.
Key Role Details

Position Type: Full-time, Travel
Industry: Electric Vehicle Infrastructure
Location: Various
Department: Service Operations

Key Responsibilities

Execute diagnostic, maintenance, and repair work on charging systems
Perform commissioning and periodic maintenance interventions
Work independently and collaboratively to maximize repair efficiency
Document repairs thoroughly and consistently
Provide feedback to remote service and development teams
Coordinate service interventions within assigned territory

Required Qualifications

Technical Background
Technical certification or experience in electrical engineering
Experience as electrician in low-voltage range (up to 1,000V)
2+ years support role in e Mobility/EV charging industry
Basic software and diagnostic skills
Full stack IT infrastructure knowledge (hardware, software, network, telecommunications)
Proficiency in MS Office (Windows, Excel, Word)
Strong customer service orientation
Professional communication abilities
Experience working under time pressure
Ability to manage urgent customer escalations
Ability to lift 75lbs (components and units)
Capable of repeated ladder climbing
Able to stand/walk for extended periods
Valid driver's license
Valid passport
Flexibility for overtime work
Willingness for domestic and international travel
Available for flexible hours

Position duties subject to change at company discretion.
Keywords: Field Service Technician, EV Charging, Electrical Engineering, Technical Support, Maintenance Technician, Field Operations, Charging Infrastructure, Technical Field Service, DCFC. Electrician, solar, BESS, UPS, battery energy storage, battery storage, energy storage systems, uninterruptible power, backup power
Job Type: Full-time
Schedule: