Endeavor communications - Technology and Product Analyst
About our Company: Welcome to Endeavor Communications, where innovation sparks, hearts beat with care, and teamwork reigns supreme! Our dynamic company is fueled by three electrifying values: Take Initiative, Care Deeply, and Endeavor Together. Brace yourself for a workplace where bold ideas take flight, empathy fuels our actions, and collective effort propels us to extraordinary heights. Join the excitement at Endeavor Communications, where every moment is a thrill and success is our ultimate adventure! Duties:
Develop a deep understanding of our products, their features, benefits, and competitive advantages.
Stay updated on industry trends, competitor offerings, and market demands related to our products.
Research new products that may benefit our brands.
Keep an accurate vendor database across all brands.
Conduct market research to identify customer needs, market trends, and potential new product opportunities.
Analyze customer feedback and usage data to continuously improve our products.
Work closely with sales, marketing, and development teams to define product requirements and prioritize features.
Create, distribute, and analyze customer satisfaction surveys.
Perform competitive research for all brands.
Perform analytics on various data sets as required.
Compile and analyze data on competitive bid across brands (ERATE, etc.).
Engage directly with customers to gather feedback, understand pain points, and identify opportunities for product enhancements.
Function as a product advocate, representing the voice of the customer within the organization
Education/Experience:
Bachelor’s degree in business, marketing, engineering, or related field (or equivalent experience).
Benefits we offer!
401k with 100% match up to 6% employee contribution
Medical
Dental
Vision
Employer Paid - Life Insurance - 3x your salary
Employer Paid - Long-term Disability
Employer Paid - Short-term Disability
Employer Paid - Access to financial planning services