November 15, 2024

State of Nebraska

North Platte

FULL TIME

Dispatcher

The work we do matters!

Hiring Agency:

State Patrol - Agency 64

Location:

North Platte, NE

Hiring Rate:

$21.919

Job Posting:

JR2024-00011359 Dispatcher (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

12-02-2024

Job Description:

Make a difference in Public Services for our Citizens. Be our second set of eyes and ears by working behind the scenes in assisting our Law Enforcement in emergency situations. Come work in a profession that will take you from zero to a hundred in seconds flat. No day is ever the same and there is rarely a dull moment. We need problem solvers that can be the calm in the eye of the storm, all from our Communications Center. Take pride in a profession that makes a difference in serving our Citizens. Join our Communications Center at the Nebraska State Patrol and be our next Headset Hero!

Operates radio, teletype, Communication Aided Dispatch (CAD), various computer systems and telephone communications devices to collect and distribute restricted access, mission critical information to and from law enforcement officers and other public safety workers. Communicates with the public in routine and emergency situations. Successful candidate must be able to maintain positive working relationships while performing duties in close proximity to co-workers.

Requirements / Qualifications:

Minimum Qualification: Experience in communicating with others. Must be at least 18 years of age. Possession of a high school diploma or equivalent to ensure successful completion of required training.

Preferred Qualifications: Experience working as a communications dispatcher preferred. Applicants must successfully pass pre-employment hearing and eyesight exams. Applicants must pass a pre-employment psychological exam. Applicants must successfully pass the NDST within their probationary period from date of hire. Applicants must successfully complete Combined Law Enforcement Information Network (CLEIN) training. Applicants must become National Crime Information Center (NCIC) Certified within twelve months from the date of hire. Failure to do so will result in termination of employment.

Other: Resumes will not be accepted as a substitute to your applicant information. Failure to complete all areas of your employment application may result in your application being disqualified from our selection process. Regular and reliable attendance is expected. Applicants will be screened for a record of criminal activity and criminal history using a fingerprint-based check, before a final offer of employment is made. Applicants must be free of felony convictions, and cannot maintain a continuous association or dealings with persons, groups, or organizations that they know, or should know are persons or groups or organizations under criminal investigation or indictment or who have a reputation for present, ongoing involvement in felonious or criminal behavior. Applicant must successfully complete an extensive background screening prior to being employed, which includes completion of a Personal History Questionnaire. Selection process will include an interview. Interested applicants are encouraged to schedule a tour of the facility prior to their interview.

Knowledge of:

Radio communications signals, formats, and codes
Agency policies, rules, and regulations concerning communications and information dissemination
Agency policies and procedures concerning emergency and non-emergency situations
Criminal and vehicle law and related terminology
Geography and topography of assigned area including major highways, intersections, and landmarks

Ability to:

Communicate both verbally and in writing
Discern different levels of sound (telephones ringing, alert tones, etc.) and for listening to phone conversations or hearing the radio over other noise in the communication center
Make rapid independent decisions while multi-tasking
Withstand workload pressures
Possess good vision in order to perform the task of reading and relaying teletype messages
Tracking of reading and relaying teletype messages
Track officers on computer displays
Monitor access to communications room on television monitor, etc.
Verbally communicate information distinctly, concisely, and non-emotionally under extreme stress
Communicate effectively with people from all sectors under diverse and often stressful circumstances
Maintain logs, manuals, and references in accordance with agency policies and Federal Communications Commission (FCC) regulations

Skill in:

Operating communication center equipment
Entering and retrieving information from Computer-Aided Dispatch (CAD), National Crime Information Center (NCIC), The International Justice and Public Safety Network (NLETS), and Nebraska Law Enforcement Telecommunications System (NBLETS)

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.

Instructions for Applying

Important points to remember when applying:

The employment application is required and is the primary source of information used to determine if you meet the minimum requirements of the job.
Make sure your application is complete. Incomplete applications are rejected.
You will not be allowed to change your application after you have applied for a position and you cannot re-apply for the the same position unless it is posted again.
You have the opportunity to attach a resume; however, it should not be used to replace any information asked for on the official application.
When you have successfully applied for a job, you will receive a confirmation on the screen and your application will be available on your Candidate Home page.

We encourage you to use the Search for Jobs feature to find jobs that are available in a particular location or a job that matches your work experience.

Applicants who need accommodation in the selection process should request this in advance. Requests can be made by contacting the Nebraska State Personnel Office 1526 K Street, Suite 100, Lincoln, NE. (402)471-2075.

These positions are subject to application of Veterans' Preference.