Description: Hourly Pay Reports to: Club Manager Shifts Available: Fri: 4-8 Sat: 2-8 Sun 7:45-2 This position requires you to have two (2) regular shifts. Essential Functions
Provide top-notch customer service and member experience
Open and close the facility based on shift schedule
Answer the phone, take messages for the Club Manager when necessary.
Answer membership and facility questions
Greet and check in members, verify their Club privileges
Effectively process guest passes when Club privileges do not exist
Accurately answer questions regarding all Club processes and programs.
Process all Point of Sale transactions
Complete opening and closing procedures, including balancing the cash drawer and maintaining the cleanliness standards of the Club
Wash, dry, and fold the towels, and keep a constant supply of towels available to members and guests
Distribute locker keys
Perform daily cleaning duties
Uphold our principle to “Improve the day”
Requirements:
Qualifications
Patience, tact, and clear communication skills.
Age 18 or older.
Skills in both leadership and customer service.
Solid work ethic.
Commitment to our values: hospitality, integrity, teamwork, care, and family.