November 8, 2024

PCC Community Markets

Seattle

FULL TIME

Deli Lead

Overview:

The Deli Lead assists in overseeing Deli operations including front of house service, retail merchandising and production cooking. They provide mentorship and coaching to deli staff, including setting the standard for excellent customer service. They participate in department planning including scheduling, budgeting and product mix.

Job Locations: US-WA-Ballard - Seattle Address: 1451 N.W. 46th St. Comp Details: $30.15/hour. Our Culture:

Our Vision

To inspire and advance the health and well-being of people, their communities and our planet

Our Mission

We ensure that good food nourishes the communities we serve, while cultivating vibrant local, organic food systems

Our Values

We foster high standards

We act with integrity

We embrace stewardship

We take action because we care

Statement of Equity and Inclusion

PCC is committed to welcoming people of all identities, cultures, and backgrounds. As a triple bottom line cooperative, our vision, mission and values stand firmly rooted in the nourishment and well-being of our planet, its people and communities.

While racism and colonialism continue to play a significant role in shaping food systems, PCC is committed to cultivating justice-centered relationships that do not exploit.

PCC does not tolerate bigoted behavior within our community. Accordingly, we take action to foster a safe and inclusive environment.

PCC is a company where culture and values are at the heart of who we are and what we do. Everyone at PCC is expected to:

Collaborate
Demonstrate Kindness
Focus on the customer
Instill trust
Value diversity

In addition, leaders are expected to:

Build Effective Teams
Ensure Accountability
Inspire Others

Main Job Responsibilities:

Providing and modeling excellent, professional customer service and mentoring staff in this area
Assisting in overseeing deli operations which includes front of the house service, retail merchandising, and production cooking
Managing the department in the absence of the Deli Manager
Providing direction, supervision, hands-on coaching, and mentorship to deli staff
Participating in production cooking, as needed
Participating in department planning with the Deli management team. This includes budgeting, product mix, and scheduling
Mentoring and training staff to ensure that department sanitation, cleanliness and safety standards are met
Gaining thorough knowledge of all Deli products and Deli services
Ensures department sanitation, cleanliness and safety standards are met

Qualifications and Skills:

Proven ability to provide excellent, professional customer service
Experience in retail operations including a background in and knowledge of prepared specialty foods and products
At least 1 year of management experience required
A high level of awareness of health and safety codes and the ability to implement systems to maintain compliance
Strong production cooking, recipe development, and kitchen management experience required
The ability to demonstrate organizational and planning skills
Computer knowledge and skills including Microsoft Office programs
The ability to multitask on an ongoing basis
Excellent leadership, teambuilding, and communication skills
Demonstrated creative thinking and problem solving skills
Flexible schedule with availability to work evenings and weekends
Must be able to meet physical demands including standing, bending, twisting, repetitive motion, and lifting 10–40lbs regularly
A current Food Worker Card from the Washington State Department of Health is required
If hired into this role, a Certified Food Protection Manager certification (for example Serv Safe) is required (paid for by PCC)
If hired into this role, a CPR/First Aid Certification is required (paid for by PCC)
Must be at least 18 years of age

Benefits and Perks:

Additional $1.25/hour Night Differential when applicable.
Medical, Vision, Dental, Life Insurance, Short Term Disability, Long Term Disability, Parental Leave
Vacation Accrual – 0.06 hours per hour worked during the first 2080 hours of employment
Sick Accrual – : 0.033 hours per hour worked (Includes Union, State, and City Accrual Rates)
Pension through UFCW 3000
Discounted ORCA Pass
Staff Discount on In-Store Purchases
PCC Cooking Classes Discount
Free PCC Co-op Membership
Bereavement Leave
Employee Assistance Program