November 16, 2024

ComPsych Corporation

Chicago

FULL TIME

Dedicated Network Specialist - Provider Requests

About Com Psych: Com Psych® Corporation is the world’s largest provider of employee assistance programs (EAP) and is the pioneer and worldwide leader of fully integrated EAP, behavioral health, wellness, work-life, HR, FMLA and absence management services under its Guidance Resources® brand. Com Psych provides services to more than 68,000 organizations covering more than 139 million individuals throughout the U.S. and 190 countries. By creating “Build-to-Suit” programs, Com Psych helps employers attract and retain employees, increase employee productivity and improve overall health and well-being.
Job Summary: The Dedicated Network Provider Requests Specialist is responsible for quickly identifying, recruiting, and contracting with mental health providers on an ad-hoc basis relating to special projects, for example on pilot programs, priority accounts etc. contingent on business needs. They will also provide referral sources to clients to support their care.
Primary Responsibilities:

Identify and recruit providers for ad hoc contracting and possible participation in Com Psych's professional provider network
Negotiate rates, confirm required credentials, and finalize contracts for immediate access to care for a client
Complete follow-up with clients through completion of referral
Document all referral information in our database within the Network process and clinical process.
Work closely with Com Psych’s clinical team to ensure a successful experience for the client

Job Qualifications:

Bachelor’s degree required
2+ years of professional experience preferably in Psychology/other behavioral health related field or with insurance and benefits

Ability to communicate effectively across departments, with a strong focus on customer service
Ability to prioritize and work independently including high-speed internet and quiet home office set up
Quick thinking, high energy, positive, and professional, with demonstrated problem solving, multi-tasking and critical thinking skills
Excellent organizational skills, including follow-up
Ability to meet daily production expectations

Benefits and Perks:

Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
Currently implementing virtual interviewing and onboarding remotely

EEO

Com Psych Corporation maintains a drug-free workplace.