Salary: $43,000 - $45,000 equivalent to $ 22.05 to 23.08 p/h based on a 37.5 hours/week Position Summary: Assists program managers/supervisors in the performance of office duties involving complex, clerical, secretarial, and various administrative work; ensures that office runs smoothly and efficiently. Operates a data processing computer, performs data entry and verification, provides computer generated reports data/report discrepancies. Job Responsibilities:
Enters, maintains, and updates program and client data with timeliness, accuracy and completeness.
Issues computer generated reports on schedule or as otherwise required.
Works with management and other agencies to resolve data discrepancies and to troubleshoot problems.
Prepares and types a variety of non-routine/complex correspondence, forms, reports and similar items using a personal computer and Microsoft Word, Excel, Power Point; develops outreach and other promotional materials using desktop publishing types of software.
Copies, logs, sorts, emails and files documents pertaining primarily to computer operations.
Helps train new data entry staff to use computer systems.
Attends program and agency meetings and trainings as required in South Los Angeles and Panorama City as needed.
Ensures office is opened and closed in a timely manner. Follows through with any necessary maintenance to office facilities and equipment.
Attends to office-related tasks outside of the office such as banking, and other job-related errands.
Answers telephones in a timely, friendly fashion; screens calls; returns calls as directed with requested information; assists callers as able; takes accurate, complete messages; forwards calls to other staff members as appropriate.
Supports program client activities on and off site.
May act as office receptionist, greeting visitors, offering refreshment when appropriate, and informing staff members of visitor’s arrivals; schedules, confirms and cancels appointments for others; maintains a tidy reception area.
Create documents and forms
Preparation of space for meetings/special events as necessary
Attends outreach and community events.
Mail out-going correspondence to other outside agencies and agency sites.
Requirements
High school diploma or GED, AA or certificate of completion in a secretarial field preferred.
Minimum 2 years of data entry experience.
Strong typing skills with high accuracy and attention to detail.
Working knowledge of standard office practices, procedures and equipment, office organization skills to ensure smooth running of office.
Accurate, basic math skills to calculate and maintain routine numerical records.
Proficiency in office software applications such as Microsoft Word, Excel, and Outlook
Bilingual Proficient (English/Spanish), when required by specific work assignment.
Effective oral and written communication skills.
Valid driver’s license, satisfactory driving record and proof of insurance.
Job Type: Full-time Pay: $43,000.00 - $45,000.00 per year Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Referral program
Schedule:
8 hour shift
Education:
Associate (Preferred)
Experience:
Data Entry: 2 years (Required)
working in a social services agency: 1 year (Preferred)