Our Organization: Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Backed by a robust technology platform, innovative software, and a light human touch, Arkos Health is committed to delivering advanced and accessible community-based services allowing our clients to live healthier, more independent lives. How do we do this? Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve.
How You'll Make a Difference: Arkos Health is seeking a Community Health Worker. The Community Health Worker will be responsible for enhancing the quality of patient management and to promote continuity of care and cost effectiveness through therapeutic interaction, supportive education, active listening, advocacy, collaboration with providers, internal and external, and community resource referral. CHW will act as liaison between the community and health care organization. They work to improve the delivery of health education, follow-up care, and case management. The CHW will address health disparities particularly where they persist; for racial and ethnic minorities, people living in rural areas, individuals with disabilities, and sexual and gender minority populations.
Essential Duties and Responsibilities:
Conduct outreach efforts to engage with members, complete assessments, and provide services to best support their overall health
Assist members in their homes, community, or clinic setting
Communicate to members/patients the purposes of our programs and the impact or improvement it may have on their well-being
Document all member encounters
Document activities, care and service plans, and outcomes or achieve goals achieved by the member in an effective manner
Educate members on how to properly use the Emergency Room and provide information for viable alternatives
Coach members in the management of their chronic health conditions and self-care
Assist members in understanding care plans and instructions given by medical professionals
Motivate and encourage patients/members to be active and engaged participants in their health and wellbeing
Advocate for members in any medical and/ or behavioral health setting
Assist members in accessing health-related services, including obtaining a medical home, providing instruction on using the medical home appropriately, and overcoming barriers to obtaining needed medical care and /or social services
Demonstrated ability to remain calm in crisis situations
Qualifications and Skills:
Must have current BLS/CPR certification
Must have a Finger print clearance card, or the ability to obtain
Must have proof of current TB test- company provided
Current Hep B test- or waiver – company provided
Current Flu shot- or waiver and mask
Experience interacting with people with behavioral health issues
Must have valid Arizona driver license and appropriate liability insurance
Must be comfortable driving in the field up to 80% of the time
High school diploma or equivalent
Excellent written and verbal communication, relationship-building, and problem solving skills
Highly organized and able to prioritize one's own workload
Strong customer service skills with exceptional attention to detail
Proficient with Microsoft Office
Previous experience using EMR systems would be an advantage
Benefits:
Employer-paid Medical premiums at no cost to you
Employer-paid Dental premiums at no cost to you
Employer-paid Vision premiums at no cost to you
Employer-paid Short-Term Disability premiums at no cost to you
Employer-paid Life Insurance premiums at no cost to you
Employer matching 401(k)
15 days annual combined sick/vacation and 9 days of holiday during your first year
Your Birthday off!
Must complete our Culture Index Survey.Take the assessment at https://go.cultureindex.com/s/bg3VS0H2k F. This is not a pass/fail test and does not measure intelligence.
Arkos Health EEO Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Arkos Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.
Arkos Health participates in E-Verify to confirm eligibility to work in the United States. To view the details on this program, visit our career page at
Careers - Arkos Health