Albuquerque Bernalillo County Water Utility Authority
Albuquerque
COMMUNICATION CENTER SUPERVISR
Summary
Responsible for the Water Authority communications center operations. Ensure work quality and adherence to policies and procedures. Resolve customer issues related to 311 reports.
Minimum Education and Experience
Associate's degree in Communications, Business Administration or a related field, plus four (4) years operations center or dispatch communication center experience to include one (1) year supervisory or technical lead experience in an administrative capacity.
Experience such as described in the job description may substitute for education on a year for year basis.
Position Requirements
Possess a Valid New Mexico Driver's License or a Valid Driver's License from another State converted to New Mexico within 1 month
Driving Record consistent with being issued an Authority Operator Permit by Risk Management