Job Opportunities in United States
November 19, 2024
Revenue Reporting Services
Allegany
FULL TIME
Collections Specialist
Overview
We are seeking a motivated and detail-oriented Collection Agent to join our team. The ideal candidate will play a crucial role in managing outstanding accounts, ensuring timely payments, and maintaining positive relationships with clients. This position requires strong negotiation skills, a solid understanding of financial concepts, and the ability to work effectively in a fast-paced environment.
Responsibilities
Job Type: Full-time
Pay: $30,000.00 - $60,000.00 per year
Benefits:
We are seeking a motivated and detail-oriented Collection Agent to join our team. The ideal candidate will play a crucial role in managing outstanding accounts, ensuring timely payments, and maintaining positive relationships with clients. This position requires strong negotiation skills, a solid understanding of financial concepts, and the ability to work effectively in a fast-paced environment.
Responsibilities
- Manage and collect outstanding debts from clients through effective communication and negotiation tactics.
- Conduct account reconciliation to ensure accuracy in billing and payments.
- Utilize financial software to track collections and manage accounts receivable.
- Provide exceptional customer service while addressing client inquiries and concerns regarding their accounts.
- Assist with medical billing processes, ensuring compliance with revenue cycle management practices.
- Maintain detailed records of all interactions with clients and update account statuses accordingly.
- Collaborate with team members to develop strategies for improving collection rates.
- Proven experience in collections or related fields such as telemarketing or customer service is preferred.
- Familiarity with debits and credits, medical collection processes, and financial concepts is highly desirable.
- Strong negotiation skills with the ability to resolve conflicts amicably.
- Experience with account reconciliation and revenue cycle management will be an advantage.
- Proficiency in using financial software tools for tracking collections and managing accounts.
Job Type: Full-time
Pay: $30,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Paid training
- Microsoft Excel: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Allegany, NY 14706 (Required)
- Allegany, NY 14706: Relocate before starting work (Required)
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