Job Opportunities in United States


November 5, 2024

Brown & Brown Insurance

Portland

FULL TIME


Claims Consultant

The Claims Consultant is responsible for providing loss reporting and claim advocacy services to our commercial customers. Claims Consultants strengthen relationships with our customers through new loss submission, facilitating communication, monitoring open claims, and advocating during the claims process. Claims Consultants must have a strong understanding of commercial insurance coverages.
How You Will Contribute
  • Develop and maintain relationships with customers and insurance carriers
  • Report losses to appropriate carriers
  • Provide clarity on coverage matters to producers and customers
  • Communicate with all parties regarding the handling of the claim
  • Monitor open claims
  • Advocate for the customer during the claims process
  • Resolve problems that arise
  • Recover denied claims from first- and third-party carriers
  • Build relationships with teammates across all levels of Brown & Brown
  • Ensure compliance with government agencies and corporate policies and procedures
  • Pursue industry credentials and continuing education to maintain up-to-date skills and licensing requirements
  • Conduct business with the highest level of confidentiality
  • Other duties or special projects may be assigned
Skills & Experience to Be Successful
  • Associate degree (AA) or equivalent from three-year or technical school
  • Strong knowledge and understanding of property & casualty coverages and claim practices
  • Demonstrated critical thinking and problem solving skills
  • Outstanding customer service record
  • Proficiency with Microsoft Windows, Office365, Word, and Excel
  • Insurance software experience
  • Exceptional telephone demeanor
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power to Be Yourself
We are an Equal Opportunity Employer. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Job Type: Full-time
Pay: $65,000.00 - $95,000.00 per year
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • On-site gym
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
  • Work from home
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends
Ability to Relocate:
  • Portland, OR 97204: Relocate before starting work (Required)
Work Location: Hybrid remote in Portland, OR 97204

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