November 5, 2024

Savista

Winston-Salem

FULL TIME

Cash Remittance PAR Representative

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).

The Cash Remittance Patient Accounts Receivable Representative (PAR)performs a variety of basic to moderately complex tasks related to posting payments, adjustments and transfers to the billing and collection system in a timely and accurate manner. The ideal candidate must have 2+ years medical cash posting or line item posting.

Ensure payments are posted; adjustments and transfers to billing are accomplished to ensure timely processes and increase revenue for our client base.

Responsibilities:

Print daily lockbox images and bank statement.
Review insurance explanation of benefits and post payments to host system.
Post payments, and ensures allowances, adjustments and write-offs are posted correctly.
Post denial reasons and forward to follow up representative for further review.
Process zero pay explanation of benefits and appropriate reasons for zero pay.
Verify electronic remittances posted accurately.
Process and post credit card payments.
Investigate unidentified cash and resolve misdirected payments.
Act cooperatively and responsibly with patients, visitors, co-workers, management and clients.
Maintain a professional attitude.
Maintain confidentiality at all times.
Supports n Thrive’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to n Thrive’s business practices. This includes: becoming familiar with n Thrive’s Code of Ethics, attending training as required, notifying management or n Thrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.

Requirements:

High School Diploma or GED.
2 years experience in healthcare customer service or insurance collections field.
Ability to understand and interpret Explanation of Benefits(EOBs).
Strong knowledge of computer billing systems.
Ability to work well individually and in a team environment.
Able to work in a professional, corporate setting.
Experience working with customer support/client issue resolution management.
Proficiency with MS Office.
Excellent oral and written communication skills.

Preferred Skills:

Excellent 10 key skills - minimum 10, 00 KPH preferred.

Note: Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $17.00 to $20.00. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills

SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.

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