November 6, 2024

AgreeYa Solutions

Horsham

CONTRACT

Cash Collector

Would you like to work for a software solutions company that has grown in triple digits in the last 5 years? If you answered Yes, then we need to talk....
We are looking for an Cash Collector who be part of a close-knit, high performing team. We are committed to creating an environment where all employees are valued and respected. This position offers a very competitive compensation and benefits package
Job Title :: Cash Collector
Job Type :: NIT01
Job Location :: Horsham, PA
Position Description ::

Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.
Analyze accounts and achieve collection targets as per Dialer Strategy
Responsible for overseeing collection activities of all the active customers of North America & Canada customers.
Manage collections and provide early stage customer service to avoid any customer complaints.
Coordinate with cash applications team for accurate application of funds and remittance advice.
Work on disputes of assigned portfolio to drive resolution/closure.
Work on unapplied cash of assigned portfolio.
Manage portfolio review calls with internal/external stakeholders.
Process adjustments, write off, netting requests, refunds
Account Reconciliations
Maintain daily adherence as per business requirements
Analyzing daily AR reports to drive cash collection

Requirement and Qualifications:

5-7 years of experience required in North America/Canada Collections
Proficient in both verbal & written communication with excellent American pronunciation
Proficiency in GETPAID/Collection tools.
System knowledge in ERP
?s - Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, Nex Gen etc.
Work experience in a shared service contact center in mandatory Driving to the other offices when necessary for collaboration and training.

About Agree Ya: Agree Ya is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, Agree Ya is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. Agree Ya works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, CPG, and others. Please visit us at www.agreeya.com for more information.
Job Type: Contract
Pay: $20.00 - $24.44 per hour
Benefits: