Job Opportunities in United States
November 6, 2024
Rang Technologies Inc.
Horsham
CONTRACT
Cash Collector
Job title: Cash Collector
Location: Horsham PA 19044
Duration of assignment: 12+ Months
Job Description:
Role Description: Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.
Analyze accounts and achieve collection targets as per Dialer Strategy.
Responsible for overseeing collection activities of all the active customers of North America & Canada customers.
Manage collections and provide early-stage customer service to avoid any customer complaints.
Coordinate with cash applications team for accurate application of funds and remittance advice.
Work on disputes of assigned portfolio to drive resolution/closure.
Work on unapplied cash of assigned portfolio.
Manage portfolio review calls with internal/external stakeholders.
Process adjustments, write off, netting requests, refunds.
Account Reconciliations.
Maintain daily adherence as per business requirements
Analysing daily AR reports to drive cash collection.
Requirement and Qualifications:
5-7 years of experience required in North America/Canada Collections
Proficient in both verbal & written communication with excellent American pronunciation Proficiency in GETPAID/Collection tools.
System knowledge in ERP? s - Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, Nex Gen etc.
Work experience in a shared service contact centre in mandatory.
Driving to the other offices when necessary for collaboration and training.
“We are an equal opportunity employer. It is our policy to provide employment, compensation, and other benefits related to employment without regard to race, color, religion, sex, gender, national or ethnic origin, disability, veteran status, age, genetic information, citizenship, or any other basis prohibited by applicable federal, state, or local law”
Job Type: Contract
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Work Location: In person
Location: Horsham PA 19044
Duration of assignment: 12+ Months
Job Description:
Role Description: Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.
Analyze accounts and achieve collection targets as per Dialer Strategy.
Responsible for overseeing collection activities of all the active customers of North America & Canada customers.
Manage collections and provide early-stage customer service to avoid any customer complaints.
Coordinate with cash applications team for accurate application of funds and remittance advice.
Work on disputes of assigned portfolio to drive resolution/closure.
Work on unapplied cash of assigned portfolio.
Manage portfolio review calls with internal/external stakeholders.
Process adjustments, write off, netting requests, refunds.
Account Reconciliations.
Maintain daily adherence as per business requirements
Analysing daily AR reports to drive cash collection.
Requirement and Qualifications:
5-7 years of experience required in North America/Canada Collections
Proficient in both verbal & written communication with excellent American pronunciation Proficiency in GETPAID/Collection tools.
System knowledge in ERP? s - Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, Nex Gen etc.
Work experience in a shared service contact centre in mandatory.
Driving to the other offices when necessary for collaboration and training.
“We are an equal opportunity employer. It is our policy to provide employment, compensation, and other benefits related to employment without regard to race, color, religion, sex, gender, national or ethnic origin, disability, veteran status, age, genetic information, citizenship, or any other basis prohibited by applicable federal, state, or local law”
Job Type: Contract
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Work Location: In person
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