November 16, 2024

Hegira Health, Inc.

Westland

FULL TIME

Case Manager - Mental Health Adults

Hegira Health, Inc. (HHI), a private non-profit corporation, is one of the largest freestanding behavioral healthcare agencies in the area. HHI, accredited by the Joint Commission and licensed by the State of Michigan, provides a broad array of mental health and substance abuse treatment and prevention services to individuals of all ages.
Work Schedule: Monday through Friday with availability of two evenings a week as needed for client appointments.
CASE MANAGER EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelor’s Degree, specializing in social sciences, psychology, social work, or counseling.
Provided direct treatment services to adult’s in a behavioral health impatient or outpatient setting for at least 12 months including some experience working with adults with SMI
Demonstrate basic knowledge of diagnostics ,psychopharmacology, and supportive treatment approaches as applied to the SUD adult population.
Demonstrate knowledge of the identification and treatment of co-occurring mental health and substance abuse disorders.
Posses a valid Michigan chauffeur’s license or acquire one during the onboarding process.

CASE MANAGER RESPONSIBILITES:

Completion of the Case Management Assessment within 1 week of intake appointment.
Case Management Assessment is updated annually, at minimum.
Identify issues that may exist regarding safety (personal and environmental), natural supports, and community involvement.
Identify referrals needed for comprehensive treatment.
Educate patient and, if applicable, patient guardian with respect to admission
Demonstrate knowledge of patient payor source during intake process.
Complete Community Mental Health/Care Link funding Eligibility Assessment.
Complete Urine Drug Screen, as indicated.
Schedule appointment for psychiatric evaluation within appropriate timeframe .

Treatment Planning and Progress Reviews

Complete individualized Treatment Plan Case Management goals and objectives for each patient by the fourth treatment session or within 30 days of referral.
Case Management goals and objectives on the Treatment Plan demonstrate that the plan for treatment was developed with the patient.
Utilize the patient’s Person-Centered Questionnaire in the development of the treatment plan and support person participation.
Treatment Plan problem areas, goals, and objectives address the patient’s DSM five-axis diagnosis and areas identified on the bio-psychosocial assessment.
Case Management goals and objectives on the Treatment Plan are updated via Treatment Plan Review after the first 60 days of treatment and 180 days thereafter.
Complete a Crisis Plan for all patients on caseload within 30 days of admission.
Facilitate Medicaid applications or facilitate communication with the DHS.

Discharge Process

Document termination of case management services.
Document on Treatment Plan criteria and anticipated date for planned discharge.
Update changed discharge criteria on the TPR.
Discharge patients with no contact for 45 days.
Complete Discharge Summary within 21 days of discharge date.
Complete a Continuing Care Plan for each patient discharge at the last session for planned discharges and within seven days for unplanned discharges.

Ongoing

Coordination of appointments with psychiatrist and other primary therapists.
Provide linking and coordination of community-based services.
Transports patients as needed to community-based supportive, adjunctive services.
Provide individual supportive, solution-focused interventions, not less than once every 30 days.
Initiate contact to non-compliant patients within 24 hours of a missed appointment.
Communicate with hospital staff and/or hospital liaison in the event of an inpatient admission prior to the patient’s discharge from the hospital.
Meet with patient in hospital within two (2) working days of of hospitalization.
Ensure a minimum of three contacts with post-hospitalized patients, for both community and state hospital discharges, within ten days of hospital discharge.
Conduct at least one site-visit monthly, at minimum, to each AFC home.
Facilitate transfers of patients from one group home to another, as necessary.
Assist patients and/or AFC staff with various case management tasks, including but not limited to, medication compliance, referrals, and resources.
Meet with patients discharged from state hospitals no less than one time per week for the first two months after discharge and one time per month thereafter.
Report medication issues, including non-compliance and adverse side effects, to clinic psychiatrist and/or clinic supervisor immediately.
Monitor substance use via Urine Drug Screens, as indicated.
Assist patients with application process for Patient Assistance Programs, track and monitor application process.