November 19, 2024

Albuquerque

FULL TIME

Expectations:

Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
Act as a role model within and outside the corporation.
Maintain a positive and respectful attitude toward customers and co-workers.
Consistently report to work on time prepared to perform duties of position.

Essential Duties & Responsibilities:

Maintain the cleanliness of the restaurant and service areas including tables and chairs located in the dining area.
Handle a fast paced environment with multiple tasks under time constraint.
Replenish items such as condiments, silverware, glassware and dishes as needed to all server stations.
Assist Food Servers in accommodating the needs and requests of patrons.
Must be able to handle a heavy business volume in a timely manner.
Transport dirty dishes, silverware and glasses to the kitchen using the bus cart as the need arises.
Remove all dirty dishes, glasses, and silverware from tables.
Reset tables and booths for the use of the next customer.
Provide fast, friendly and courteous customer service.
Ensure compliance with health and safety regulations by operating an efficient and sanitary department.

Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests).

Develop a thorough knowledge of services, room locations, amenities, surroundings (i.e. gift shop, restaurants, theater, etc.) providing accurate directions and information for guest inquiries about promotions and special events.
Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).

At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).

Work under pressure; maintain regular and punctual attendance including working odd or unusual hours, weekends and holidays.
Perform additional duties and responsibilities as necessary or assigned.

Education & Experience: