Job Opportunities in United States

Hiring Range
$28.80 to $38.41
Pay Range
$28.80 to $43.21
Outline of Essential Job Responsibilities/Functions to Include but Not Limited to:
Customer Care and Relationships:
1. Creates, develops and nurtures culturally appropriate interactions and connections with each other, customer-owners and the community.
2. Responds to customer-owner needs within established timeframe.
3. Maintains confidentiality according to SCF Policy and Procedure and related privacy laws.
4. Reports abuse and neglect as a mandated reporter as per SCF Policy and Procedure and related Federal and State laws.
5. Listens actively and responds professionally to customer-owners and maintains proper professional boundaries.
6. Creates, prepares, and implements daily skill development learning circles with a focus on a variety of needs utilizing both skills curriculum as well as creativity in development of activities.
7. Educates, prepares, and refers customer-owners for participation in learning circles.
8. Communicates with the customer-owners in order to determine how to best meet their identified needs.
9. Handles both positive and negative interactions in a constructive and professional manner.
Debriefs with customer-owners in an appropriate, constructive, and professional manner.
11. Promotes the opportunity for full ownership of all health issues by the customer-owner and family through effective and respectful communication as an advocate.
12. Utilizes customer-owner driven philosophy in working with customer-owners and families by successfully managing customer-owner behaviors using strengths and motivators unique to that customer-owner and family in identifying goals.
13. Adheres to Behavioral Services Division documentation standards appropriate to position.
14. Establishes models and teaches how to develop therapeutic enduring relationships with customer-owners and their families through learning circles.
15. Utilizes residential milieu to develop customer-owner's positive self-esteem and pride by incorporating Alaska Native culture, heritage, and core values.
16. Educates the customer-owner on how to complete the documents and forms they will need for the specific services being provided.
17. Identifies when a customer-owner may have escalating behavior, uses RELATE Standards, and the Crisis Intervention Standards to listen and respond to the customer-owner.
18. Uses good judgment to seek assistance from the clinical team and partners with the clinical team in deescalating customer-owner behavior when necessary.
19. Facilitates and supports, as care team, community-based learning circles that are highly interactive and participatory where customer-owners have the opportunity to build, share, and express knowledge through a process of open dialogue around issues or problems with a focus on a shared outcome.
20. Assists in coordinating customer-owner services with outside agencies and other SCF departments when appropriate.
21. Delivers case management and supportive services that support customer ownership of all aspects of customer care.
22. Engages multi-disciplinary care team in addition to community agencies as appropriate; OCS, legal guardians, Probation, etc.
23. Makes appropriate recommendations on treatment plan modifications to appropriate clinician or clinical team.
24. Documents and facilitates self-administration of medication according to BSD procedures.
25. Provides foresight and sound supervision at all times for customer-owners.
26. Monitors and documents, per program guidelines, bed checks as required during non-waking hours for customer-owners.
27. Facilitates, is prepared for, and participates in activities and outings for the customer-owners.
28. Transports customer-owners safely when required, ensuring all transportation guidelines for SCF and the program are carried out correctly.
29. Ensures that ordered medical care for customer-owners is provided.
30. Ensures that customer-owners make all required appointments.
31. Reinforces education programming that supports learning by the customer-owner.
Communications and Teamwork:
1. Shares and receives information, opinions, concerns and feedback in a supportive manner.
2. Works collaboratively by building bridges and creating rapport with team members within departments and across the organization.
3. Participates in regularly scheduled team meetings providing input and feedback to the team in a positive manner.
4. Communicates information positively and promptly to team members both in person and in writing regarding customer-owner needs.
5. Partners with clinicians, psychiatrist, medical providers, and other SCF employees to coordinate customer-owner care.
6. Demonstrates consideration and responds professionally toward those with differing opinions, beliefs, and values.
7. Works effectively with other learning circle leaders and works in coordination with the customer-owner to support their educational goals.
8. Uses electronic health record proficiently to document all relevant customer-owner data.
9. Attends and participates in both mandatory and regularly scheduled meetings with supervisor for performance check-ins and to discuss customer-owner care.
10. Coordinates with community resources in a timely manner.
11. Motivates customer-owners to seek needed services.
Improvement and Innovation:
1. Makes meaningful improvement to services, program and processes and/or organizational effectiveness that creates new value for customer-owners and employees.
2. Assists with data collection and use of data to improve access and the quality of services.
Understands SCF improvement tools with a demonstrated ability to use them in their own practice.
4. Understands SCF improvement tools with a demonstrated ability to use them in their own practice.
5. Reviews program performance using data mall, dashboards, and other online tools regularly and proactively.
6. Identifies unmet needs for services that are not offered and communicates those unmet needs to supervisor or leadership.
7. Creates different and varying learning circle activities and skill developments.
Workforce Development Skills and Abilities:
1. Seeks out additional learning opportunities to continue to develop the technical and professional skills needed now and in the future.
2. Takes responsibility for all work activities and personal actions by following through on commitments.
3. Applies knowledge of the Privacy Act of 1974 and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) to ensure the privacy of individuals is protected to the fullest.
4. Uses computer technology, electronic health recording, word processing, internet, and email programs with proficiency.
5. Completes all mandatory SCF and program-required trainings.
6. Understands and performs with proficiency the self-administration of medications.
7. Facilitates outdoor recreation, sporting, and/or other enrichment activities.
8. Provides substance use education to customer-owners focusing on a healthy lifestyle.
9. Leads milieu (village/home) during shift which could include Behavioral Health Technicians, Mental Health Workers, and students from university programs in carrying out the duties of the milieu, as applicable.
Qualifications:
SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF’s geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF’s vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services:

• Valid Alaska driver’s license that meets State of Alaska Division of Motor Vehicles (DMV) license requirements to include:
  • May drive in Alaska for up to 90 days with a valid out-of-State license, then must obtain an Alaska driver’s license.
  • For Commercial driver licenses, you must obtain an Alaska CDL within 30 days of becoming a resident.
• No more than three (3) moving traffic violations (as defined by Alaska Statutes Title 28) or two (2) at-fault traffic accidents in the previous three (3) years.
• The driver must not have had ‘Driving Under the Influence’ (DUI) or ‘Driving While Intoxicated’ (DWI) or ‘Operating Under the Influence’ (OUI) violations as follows:
  • Zero (0) violations in the past five (5) years.
  • No more than two (2) violations in the past ten (10) years.
• Drivers must be at least 18 years of age. Drivers 18 through 20 years of age may only transport equipment, materials, and employees. Drivers who transport customers must be 21 years of age or older and must have completed the probationary period of license requirements for Alaska.
• Prior to hire date, must provide current copy no more than 60 days old of driving record from issuing State.

Additional Qualifications for Behavioral Health Case Manager II:
Native Preference:
Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting, and training.
Employee Health Requirements:
Compliance with our Employee Health Procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.