Job Opportunities in United States
November 5, 2024
JOHN VANCE AUTO GROUP
Guthrie
FULL TIME
Automotive Service Advisor (Dealership Service Advisor experience preferred)-Guthrie
Vance Auto Group - Guthrie is a family business and takes great pride in our honest and trustworthy approach to automotive sales & service and we are seeking an Automotive Service Advisor.
The Service Advisor serves as the primary point of contact for all automotive service and repair matters. The Automotive Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate automotive service visit, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery.
The Automotive Service Advisor must have an unrestricted driver's license, clean driving record, a strong mechanical aptitude, and two years of automotive service associate experience preferred.
RESPONSIBILITIES:
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
The Service Advisor serves as the primary point of contact for all automotive service and repair matters. The Automotive Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate automotive service visit, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery.
The Automotive Service Advisor must have an unrestricted driver's license, clean driving record, a strong mechanical aptitude, and two years of automotive service associate experience preferred.
RESPONSIBILITIES:
- Meet/greet customers in person or on phone
- Arrange prompt and accurate diagnosis of reported automotive related problem
- Make best-value repair recommendations based upon nature of the problem
- Manage delivery of required vehicle repair by successfully setting and managing customer expectations
- Maintain documentation, including PO, invoices, work orders, reports, etc.
- Enforce / follow organizational safety standards
- Ensure appropriate parts are obtained for required vehicle repairs
- Promote / showcase the repair facility
- Take ownership and accept accountability for delivering outstanding service levels
- High school or equivalent
- Two years experience in the field preferred
- Driver's License
- Medical, dental and vision insurance available
- 401K retirement.
- Supplemental life insurance'
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Monday to Friday
- Weekends as needed
- Customer Service: 1 year (Preferred)
- Dealership Service Advisor: 2 years (Preferred)
- Driver's License (Required)
- Guthrie, OK: Relocate before starting work (Required)
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