October 3, 2024

MARSHALL+STERLING ST THOMAS INC

Charlotte Amalie

Assistant Client Services Specialist

Description: Provide support to staff in processing insurance claims.

Preparing monthly bordereau reports.
Receiving and distribution of incoming claim documents.
Reviewing and distributing emails via department inbox (receiver), in addition to daily maintenance of same.
Preparing payment requests.
Preparing all Sanctions Searches: individuals and vendors.
Assist with processing payments-entering checks in AMS360 and IR, in addition to reviewing reserves.
Distribution of claims payments.
Creating Loss runs when requested.
Assist with processing In-house claims, Subrogation.
Maintain professional accreditation necessary to meet agency standards.
Participate in continuing education programs when available.
Build and maintain a favorable and professional work relationship with other staff members.
Communicate with Supervisor/Manager any issues to ensure excellent customer service.
Adhere to established employee manual policies and guidelines.
Adhere to workflow procedures and follow guidelines to reduce the risk of E&O claims.
Promptly report all E&O claims and potential E&O claims.
Maintain confidentiality in all aspects of client, staff, and agency information.
Perform other duties and projects as assigned

Requirements:

College degree preferred, high school diploma or equivalent required.
Pursuing or already have an insurance related designation.
Experience and knowledge of Microsoft Office programs (Outlook, Word, Excel).
Experience with Vertafore a plus.
Appropriate licenses and continuing education required.
Works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the

company in a professional manner.

Demonstrated ability to communicate effectively with excellent verbal and written communication skills.
High level of organizational ability with attention to detail.
Ability to work independently and in a team setting.
Valid driver’s license and acceptable driving record

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
The pay rate starts at $19.24/hour
The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.