Job Opportunities in United States

Date: Aug 29, 2024

Location: Brookwood, AL, US, 35444

Req ID: 31191

Onsite or Remote: Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced Io T technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including Timber Pro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

MAJOR RESPONSIBILITIES:

Deliver new and rebuilt parts and components to customer property on schedule.

Provide prompt service for emergency equipment breakdown.

Persuade mine personnel turn to Joy products and services.


Perform miscellaneous warehouse functions as necessary.

Be able to execute and understand very basic SAP applications used by Joy Customer Service Personnel.
NATURE OF POSITION:

The company maintains a fleet of trucks throughout the Midwest Americas at Warehouse facilities for the transfer of materials between Joy facilities and mine sites. Customer Service Drivers follow a daily schedule of mine site visits to deliver Joy parts and components and also to pick up components to be repaired at the Centers of Excellence. The Customer Service Driver also responds to customer emergency orders on an as needed basis. A key responsibility involves the development of positive relations with mine personnel. On the strength of those positive relations, company reputation, and service convenience the Customer Service Driver is expected to be alert to sales opportunities and to promote the use of Joy products and services.

RELATIONSHIPS:

The position has internal contact with other employees of the Midwest Americas sales group, supply chain, and manufacturing personnel for purposes of determining parts inventory, sales goals and work in process status. External contacts include customer maintenance, purchasing and warehouse personnel. Approximately 75% travel is involved. There is a minimum of direct supervision.

PREDOMINANT TASKS:
























Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.