Job Opportunities in United States
November 19, 2024
Miller-Motte College
Raleigh
FULL TIME
Admissions Representative
We offer a full benefits package, including 401k, after 30 days of employment and 2 weeks of paid time off your first year!
Miller-Motte College is seeking an organized and enthusiastic individual to help our students enroll and succeed in their education!
We have helped hundreds students prepare for new career opportunities! We assist them through the entire career training process, from exploring career interests, through financial aid options, the registration process, through graduation and the beginning of their, new, dream career.
JOB SUMMARY:
The Admissions Representative is responsible for providing customer service and information to prospective students that are interested in pursuing career education and training. This position is responsible for conducting inbound/outbound telephone calls to individuals that have inquired about campus programs of study, meeting with prospective students, answering questions, hosting campus tours, conducting interviews, facilitating student enrollments, and participating in new-student orientation. The Admissions Representative will routinely communicate with students throughout their educational experience.
ESSENTIAL FUNCTIONS:
Ancora Education is committed to creating a diverse and inclusive work environment. We are an equal opportunity employer that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. All employment decisions are made without regard to individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
Miller-Motte College is seeking an organized and enthusiastic individual to help our students enroll and succeed in their education!
We have helped hundreds students prepare for new career opportunities! We assist them through the entire career training process, from exploring career interests, through financial aid options, the registration process, through graduation and the beginning of their, new, dream career.
JOB SUMMARY:
The Admissions Representative is responsible for providing customer service and information to prospective students that are interested in pursuing career education and training. This position is responsible for conducting inbound/outbound telephone calls to individuals that have inquired about campus programs of study, meeting with prospective students, answering questions, hosting campus tours, conducting interviews, facilitating student enrollments, and participating in new-student orientation. The Admissions Representative will routinely communicate with students throughout their educational experience.
ESSENTIAL FUNCTIONS:
- Core Values Needed: Integrity, Customer Service, Innovation, & Growth
- Conduct outbound and inbound telephone calls, texts, and e-mails; responding timely to all inquiries
- Continually meet and or exceed performance expectations
- Goal Oriented
- Ability to generate student referrals within the framework of Ancora Education’s Code of Conduct
- Share information with prospective students, within the framework of Ancora Education’s Code of Conduct, state and federal accreditation guidelines
- Schedule campus visits for prospective students, conduct campus tours, and facilitate registrations
- Follow-up with new students ensuring their positive transition to being an active student
- Contribute to team initiatives and outcomes by Ancora Education’s demonstrated success in collaborating with diverse groups of employees and customers
- Strong presentation skills
- Ability to deliver consistent levels of energy and enthusiasm
- Thrives in an observation/coaching style environment
- Ability to implement coaching training
- Proactive problem solving skills
- Ability to handle frequent interruptions and work independently
- Competent in priority setting
- Ability to foster creativity
- Strong computer software skills including Google, Microsoft Word and Excel, in addition to industry related software applications
- Build Rapport and reinforce students expectations and commitment
- Attend campus events and outside events
- Position will require overtime
- Attend training sessions (daily, weekly, monthly)
- Work well in a team environment
- Excellent work ethic
- Team first concept
- High ethical standards
- The ability to communicate effectively and clearly
- The desire to help students succeed and achieve their goals
- The ability to not only meet but exceed goals
- Positive, can do attitude
- Embrace organizational core values
- Associate’s degree in a related area from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education
- A track record of being successful in high-volume customer service setting
- Experience with Campus Vue and/or Lead Square software.
- Candidates with Military recruitment, high volume recruiting, call center experience (dialer, AUX, adherence) encouraged to apply.*
Ancora Education is committed to creating a diverse and inclusive work environment. We are an equal opportunity employer that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. All employment decisions are made without regard to individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
- Are you able to work Saturday as required for this position?
- High school or equivalent (Required)
- Microsoft Office and Google Suite: 1 year (Preferred)
- Campus Vue: 1 year (Preferred)
- Lead Square: 1 year (Preferred)
- Recruiting: 1 year (Preferred)
- Inside Sales: 1 year (Preferred)
- Customer service: 1 year (Required)
- Admissions Rep Employment: 1 year (Required)
- High Volume AUX Call Center: 1 year (Required)
- Raleigh, NC (Required)
- Raleigh, NC: Relocate before starting work (Required)
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