Job Opportunities in United Kingdom

Administration Assistant, Band 3, Full-time, 37.5 hours per week, Permanent Position.

Stroke Department, Queen Square - National Hospital for Neurology & Neurosurgery

Are you a detail-oriented, enthusiastic individual with a passion for working in a dynamic, multi-disciplinary environment? We are seeking a dedicated Stroke Administration Assistant to join our team at the National Hospital for Neurology and Neurosurgery, Queen Square.

In this full-time, permanent role, you will provide essential administrative support within our busy Stroke Department. Your responsibilities will include managing patient data, interacting with patients, and contributing to a seamless, high-quality service. If you thrive in a collaborative setting and are committed to maintaining excellent customer service, this role offers a fantastic opportunity to make a meaningful impact in a leading healthcare institution.

In this role, you will provide essential administrative support to both multidisciplinary clinical and administrative teams. Your responsibilities will include managing clinic information, scheduling and rescheduling appointments, and retrieving patient data through the EHRS system (Epic) and SSNAP. You will address queries from patients, other departments, and external contacts with professionalism and efficiency.

A key part of your role will be to support the clinical team during weekly Neurovascular multidisciplinary meetings, including taking detailed minutes and maintaining an action tracker. You will also contribute to the achievement of UCLH's top ten objectives and uphold our Trust values, behaviours, and standards.

We are looking for a candidate with excellent written and verbal communication skills, strong organizational abilities, and the adaptability to work both independently and collaboratively. This is an excellent opportunity to make a significant impact within a leading healthcare environment, ensuring the delivery of high-quality service.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

National Hospital for Neurology and Neurosurgery

Royal National ENT and Eastman Dental Hospitals

University College Hospital Grafton Way Building

Royal London Hospital for Integrated Medicin e

University College Hospital Macmillan Cancer Centre

The Hospital for Tropical Diseases

University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust

• In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.

UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.