October 14, 2024

Rubber Duck Cars

Aberdeen

FULL TIME

Service Advisor

Job Title: Service Advisor (Car Dealership)

Location: Aberdeen, AB12 3AW

Salary: Up to £34,000 (depending on experience) + bonus (OTE £40,000+)

We are looking for an experienced Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to our team and more importantly our customers.

Key Responsibilities:

Drive the standard in customer care with the diverse customer base
Manage the relationship between customer and dealership.
Manage the service process effectively.
Go beyond process in delivering exceptional customer service.
Deliver effective value-added sales solutions to customers to ethically promote the wide range of our clients products and services.

Essential Skills & Experience:

Administrative experience.
Able to handle sensitive and confidential information.
Excellent communication and customer service skills with experience handling complaints.
Evidence of customer facing administrative experience.
Experience in a selling/customer service environment.
Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
Evidence of ‘Right to work in the UK’

In addition to receiving a competitive salary, for the right candidate this position will offer:

Industry leading package
33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
Bonus payments based upon your performance
Pension Scheme & Life Assurance
Ford Privilege vehicle purchase scheme
Discount on Service, Bodyshop and Parts
1 day each year to volunteer for a charity of your choice
Cycle to work purchase scheme
Access to Perks at Work discount website

If you are interested please submit your CV