Job Opportunities in United Kingdom
September 13, 2024
Charles Hurst
Newtownabbey
FULL TIME & OTHER
Service Advisor
Overview:
Newtownabbey Toyota
42 Hours a week; Monday to Thursday - 8:00 to 5:30 Friday - 8:00 to 17:00 Saturday - 9:00 to 13:00 on a rota'd basis
£26,000 plus bonus up to £6000
Charles Hust Newtownabbey Toyota is recruiting for a dedicated Service Advisor to join our Aftersales Team which consists of a team Service Advisors, Vehicle Technicians and our enthusiastic and friendly Service Manager.
As a Service Advisor at Toyota, you will benefit from continuous training opportunities through our in-house brand developments. This is a truly exciting opportunity with potential for progression opportunities within Lookers!
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Excellence Awards. So? What are you waiting for?
42 Hours a week; Monday to Thursday - 8:00 to 5:30 Friday - 8:00 to 17:00 Saturday - 9:00 to 13:00 on a rota'd basis
£26,000 plus bonus up to £6000
Charles Hust Newtownabbey Toyota is recruiting for a dedicated Service Advisor to join our Aftersales Team which consists of a team Service Advisors, Vehicle Technicians and our enthusiastic and friendly Service Manager.
As a Service Advisor at Toyota, you will benefit from continuous training opportunities through our in-house brand developments. This is a truly exciting opportunity with potential for progression opportunities within Lookers!
- Booking MOTs, services and other repair work for our customers
- Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer
- Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes
- Managing a high-volume of customers daily as well as telephone calls and online booking queries
- Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop
- Maintaining accurate customer records, and updating the systems when any bookings have been made
Lookers/Charles Hurst are proud to be one of the top three motor vehicle retailers in the UK & Ireland, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;
- Competitive salaries with clear pay scales in place as you develop
- Enhanced holidays that increase with service
- Eligibility to join one of our colleague car plans
- Critical illness cover after 2 years and Life Assurance
- Enhanced paid maternity, paternity and adoption leave
- Employee assistance programme and free access to Smart Health giving employees and their immediate families access to services to support well being
- Employee purchase scheme which includes discounted shopping vouchers
- Employer funded Private Medical Insurance
- Employer Pension Scheme
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Excellence Awards. So? What are you waiting for?
Charles Hurst is an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
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