Job Opportunities in United Kingdom

Job Purpose

We are seeking an experienced individual who has extensive knowledge in customer service and can provide a warm and friendly welcome at the Front of House Reception, within a Central Location.. Within this role, you will be required to provide the highest level of client care and personal service to all associates in the client's business, which includes visitors, occupiers and internal associates.

This amazing opportunity operates in a team based site and is on a part-time contract working two days a week 07:00-19:00, additional working hours are available across the Vigilant Sites.

The pay rate for this role is £11.44 per hour .

At Vigilant we pride ourselves in offering an exemplary welcome to our clients, combining the two key disciplines of reception and concierge.

Key Responsibilities

Provide a professional first impression to all clients, guests and visitors

Anticipate and action client requirements in a professional manner and provide a consistently professional service at all times

Handle all incoming telephone calls and enquiries in an efficient and sincere manner

Issue visitor passes using the agreed sign in and out policies and procedures Assist with helpdesk enquiries for the site; acknowledging and responding within a timeframe specified by the customer

Person Specification

Previous Reception experience and 1 years of verifiable work history essential

Professional, , enthusiastic, and proactive individual who is prepared to be flexible.

Self motivated, prepared to work independently or as part of a team

Excellent interpersonal skills and the ability to interact with people at all levels and who holds a true passion for high standards of customer service delivery

Previous experience in hospitality, security or a customer service-facing role

Excellent interpersonal skills and the ability to interact with people at all levels. Computer literate with exemplary email etiquette.

Consistently well presented in line with company/client standards

Looking for opportunities to enhance client/visitor experience

Valid First Aid certificate preferable