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TED’s guide to what the Stockroom does around here

Ted’s Mission Statement Our Mission is to build a successful company through the creation of a leading designer brand.

By conducting ourselves in an efficient and courteous manner and by maintaining Ted’s high standards and integrity, we pride ourselves in always being in a position to satisfy the needs of our customer.
In order to protect the ethos and persona for which we have gained an enviable reputation, we always ask ourselves the question: ‘Would Ted do it that way?’

Purpose The role of the Stockroom Assistant is to effectively handle the location stockholding, in order to maximise sales. Work well under pressure and be a proud and passionate ambassador of Ted.
Demonstrating this through personal presentation and displaying the brand values as outlined in the ‘Mission Statement’ and ‘Vision’

Roles and responsibilities
People
 Offer a high level of team integration and participation, working with integrity and respect for others
 Demonstrate effective communication with management and other team members.
 Have an organised, consistent and enthusiastic approach to daily tasks.
 Be adaptable and flexible to the needs of the business in support of the team and the location
 Actively drive and document your own learning to contribute to the success of the team and location.
 Ability to establish, maintain and develop relationships with Operations and Tedquarters departments.

Product
 Use all available tools and information to keep up to date on current trends, product offer including; Called, Colour, Composition, Cost, Care, Cut (The 6 Cs)
 Follow merchandising guidelines, replenishment procedures and housekeeping standards to ensure that Ted is represented at the highest level.
 Display strong knowledge of product levels and availability, in order to effectively support the running of the stockroom and to drive sales
 Offer regular feedback to the Stockroom Supervisor and Management team on stock levels Commercial
 Have a good awareness of store performance and targets
 Take personal ownership for achieving and exceeding location KPIs with a particular focus on stock loss
 Demonstrate all requirements of Ted’s School of Excellence
 Demonstrate speed and efficiency in all tasks, stock handling and replenishment to support sell through
 Be aware of and actively support all brand promotions and campaigns
 Keep up to date on and sharing Ted’s social media activity
 Have a strong commercial awareness of our competitors and local markets.

Operations
 Abide by all stockroom operational guidelines as outlined in Opera TED
 Have an ability to work unsupervised, using initiative and completing all tasks efficiently by following company policies and procedures.
 Be able to process all stock handling requirements such as deliveries, transfers, replenishment and team or customer requests in a timely manner
 Adhere to all Company health and safety procedures. Be the main point of contact for all stock room areas.
 Use equipment properly and report any potentially unsafe conditions to management.
 Adhere to all loss prevention measures and protect the assets of the company by reporting any misuse or theft of Company property to management.
 Carry out daily checks on tags, reacting and/or raising any concerns to the Management Team
 Support in-store; online product activity such as; click and collect.