Avantor is looking for a Sales Administrator join our team in Buckshaw Village (Chorley), UK on a full-time basis. If you are passionate about working with people, managing customer orders, resolving customer issues, expediting back orders as well as joining a collaborative, international group of colleagues? This is the job for you!
The team As part of a team of 9 colleagues, your main responsibility will be to provide administrative support to our account management function to ensure that we are exceeding our customer’s expectations and providing a market-leading customer experience.
What we’re looking for
Experience: a first relevant experience in a customer relationship type roles
Language Skills: Fluent in English, both written and spoken
Collaboration Tool: Basic Microsoft Office skills required
You have the ability to work autonomously, with strong communication skills for internal stakeholders
You have solid planning and coordination skills with the ability to prioritise
You have an eye for detail
You have a sense of urgency but handle pressure well
How you will thrive and create an impact
Efficiently manage the process of entering sales order requests into our bespoke system, while also handling invoicing and generating reports to support our Sales team.
Owns the customer request and experience from initiation to conclusion.
Processes all customer requests via computer.
Utilizes multiple and often complex systems, programs, and monitors in order to research information.
Handle complex queries on occasion and bridge communication between internal departments to ensure swift resolution of issues related to sales orders invoicing discrepancies, or customer concerns.
Adopt a collaborative approach as to maintain a seamless operation and delivering exceptional service to our customers.
Why Avantor?
Dare to go further in your career.Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
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Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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