We are seeking a dedicated and experienced Retail Supervisor to join our dynamic team. The ideal candidate will possess strong leadership skills and a passion for retail management, ensuring that our store operates smoothly while providing exceptional customer service. As a Retail Supervisor, you will play a crucial role in managing daily operations, supervising staff, and driving sales performance. Duties
Supervise and lead a team of retail staff, ensuring effective communication and collaboration.
Manage daily store operations, including inventory management, merchandising, and sales reporting.
Provide training and support to team members to enhance their skills in customer service and product knowledge.
Monitor staff performance and provide constructive feedback to promote professional development.
Implement strategies to achieve sales targets and improve overall store performance.
Maintain high standards of visual merchandising and store presentation.
Handle customer inquiries and resolve any issues in a professional manner.
Ensure compliance with company policies and procedures, including health and safety regulations.
Qualifications
Proven experience in retail management or supervisory roles is essential.
Strong time management skills with the ability to prioritise tasks effectively.
Excellent communication skills, both verbal and written; phone etiquette is crucial.
Ability to manage a diverse team while fostering a positive work environment.
Bilingual or multilingual abilities are highly desirable to cater to our diverse customer base.
A proactive approach to problem-solving with strong decision-making capabilities.
Passion for sales with the ability to motivate others to achieve targets.
If you are an enthusiastic leader with a knack for retail management, we invite you to apply for this exciting opportunity as a Retail Supervisor. Join us in delivering exceptional service while leading our team towards success! Job Type: Full-time Pay: £11.44-£12.86 per hour Expected hours: 30 – 40 per week Benefits:
Company pension
Employee discount
On-site parking
Schedule:
Monday to Friday
Weekend availability
Application question(s):
Have you worked in a post office before?
Education:
GCSE or equivalent (preferred)
Experience:
Retail sales: 1 year (required)
Supervising experience: 1 year (required)
Customer service: 1 year (required)
Retail management: 1 year (required)
Management: 1 year (required)
Licence/Certification:
Driving Licence (required)
Work Location: In person Expected start date: 18/11/2024