Job Title: Project Coordinator Responsible to: Business Manager Full Time: Monday to Friday 08:00 – 16:30 (30 minutes lunch) Salary: £25,000.00 p/a Location: Treforest Industrial Estate City Energy Facilities Management is a trusted contractor supplier with long-term contracts directly with energy companies, Local Authorities, and Housing Associations. We are dedicated to providing structured, secure, and sustainable careers for professional engineers, administrators, and managers. Our primary objectives are to deliver excellence in customer service and achieve the highest standards in Health, Safety, and Environmental practices. We pride ourselves on employing only the best calibre of individuals. Responsibilities: Work closely with the Department Manger to ensure efficient deployment of all field staff. Provide point of contact for customer to ensure first class customer service. Plan, organise and manage own and engineer workloads to ensure all company deadlines are met. Resolution of customer queries in a professional and efficient manner. Any other duties that may be deemed appropriate to this role. A certain level of flexibility will be required regarding the job role and responsibilities to fulfil this position. Requirements: Essential: · Excellent administrative skills · Experience of customer care · Advanced Microsoft Office Skills · Excellent communications skills, both written and verbal · Ability to work calmly under pressure and keep to deadlines · Organised and able to manage various projects simultaneously · Ability to work independently but also as part of a small team Desirable: · Experience of Coordination of Field Engineers Job Types: Full-time, Permanent Pay: From £25,000.00 per year Benefits: