Job Opportunities in United Kingdom
November 8, 2024
LloydsPharmacy Clinical Homecare
Harlow
OTHER
Prescription Management Coordinator
About The Role
Join Our Team as a Prescription Management Coordinator!
Role Purpose:
As a Prescription Management Coordinator, you’ll manage prescription queries from patients, hospitals, and pharmacy colleagues. Your goal? To ensure timely and professional service, helping patients receive their medication and ancillary items seamlessly. This role is all about efficient communication, problem-solving, and compliance with GDPR and internal processes.
What You’ll Do:
-
Efficiently Manage Prescription Queries
Handle emails and calls related to prescription concerns, from urgent delivery requests to dosage adjustments, ensuring patients get their medication on time.
-
Investigate and Resolve Issues
Conduct thorough investigations when medication is reported missing, liaising with pharmacies and hospitals to quickly identify and resolve issues.
-
Liaise With Key Stakeholders
Collaborate with internal teams, hospitals, and NHS Trusts across the UK, ensuring smooth and accurate communication throughout the process.
-
Maintain GDPR Compliance
Handle sensitive data with the utmost care, ensuring all interactions follow data protection laws.
Why Lloyds Pharmacy Clinical Homecare?
We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. Lloyds Pharmacy Clinical Homecare has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including:
- 25 days annual leave plus bank holidays
- Company bonus scheme
- Outstanding training & development programmes
- Up to £1200 refer a friend bonus
- Full support from our employee assistance programme including a health and well-being app
- Savings and discounts at multiple retailers through our rewards portal
About You
- Experience: You must have previous experience in a Pharmacy or Hospital environment with good knowledge of GPh C Regulations
- Clear and Effective Communication: You can liaise confidently with customers, colleagues, and team leaders.
- Problem-Solving Abilities: You thrive on finding solutions quickly and efficiently.
- Empathy & Professionalism: You handle sensitive situations with care and patience.
- Tech-Savvy: Strong skills in Microsoft Office, with the ability to navigate CRM software easily.
- Team Player: Friendly, approachable, and ready to support your colleagues.
About Us
At Lloyds Pharmacy Clinical Homecare, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team
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