Job Opportunities in United Kingdom
November 8, 2024
Meldrum House Country Hotel & Golf Course
Inverurie
FULL TIME
Night Porter
Job Ref: MEL1054
Branch: Meldrum House
Location: Meldrum House, Aberdeenshire
Salary/Benefits: Competitive Salary Amazing Hotel Company Benefits
Contract type: Permanent
Hours: Full Time
Shift pattern: 4 nights on 4 nights off
Hours per week: 36
Posted date: 08/11/2024
Closing date: 02/01/2025
We are looking for a Night Porter to join our team.
We welcome the opportunity to showcase the very best of Scottish food, drink, scenery, and warm hospitality to our guests.
Our unique features include our award-winning, locally sourced cuisine, our 800-year-old Cave Bar with an impressive collection of over 120 whiskies, contemporary luxury dining domes and an exceptional golf course, ranked among Scotland’s top 100. 51 luxurious bedrooms and several diverse event spaces, including a ballroom with breathtaking views and the outdoor Titan Sky Bar dome, allows us to cater for various celebratory occasions by delivering excellence and a memorable experience.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you're working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- Referral bonus when your friends or family join the team.
- Contributions to a pension plan.
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- Discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
Meldrum House is no ordinary place.
Your role is to provide a warm, friendly and efficient service to our guests. Always ensuring the greatest service standards are always delivered and exceed our guests' expectations. As the first and often the last point of contact for guests, you will be integral in the guest’s journey with us.
In assisting in preparation of the hotel services and facilities for the next service you will play a vital role in supporting the guest journey and the hotel day team.
Joining our dedicated team, you will:
Main Purpose of Job
Meldrum House is no ordinary place. Your role is to provide a warm, friendly and efficient service to our guests. To provide security and always ensuring the greatest service standards are delivered at all times and exceed our guests' expectations.
Specific Tasks
- Assist in creating a warm and welcoming environment for our guests.
- Deliver exceptional service to guests at all times.
- Look after hotel security and guest welfare at night.
- Conduct regular floor walks and security checks of fire exits and public areas.
- Reporting any irregularities to the management team.
- Assist in clearing down of, setting up and servicing event rooms.
- Prepare Room Service food and trays in line with food hygiene guidelines and hotel standards.
- Promptly acknowledge guests and answer calls.
- Keep the desk areas clean and well presented at all times and assist with cleaning and housekeeping duties of your department.
As a crucial member of the team, you will have excellent organisational skills and attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests during their stay. You will love chatting to our guests offering help and assistance, you will be great at multi-tasking, you will be efficient at solving all guest enquiries and all with a smile and infectious personality! You will also:
- Deliver excellent standards
- Uses initiative
- Have a customer service attitude
- Can multi-task and organise a variable workload
- Hold a genuine desire to provide a Warmer Welcome to our guests
If you are interested, click apply. We look forward to hearing from you!
#INDMH
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