Job Opportunities in United Kingdom

A fantastic opportunity has arisen for a Medical Secretary Team Leader to join the Spinal Secretarial Team at Royal Stoke Hospital.

This is perfect opportunity for individuals that are looking to develop their leadership skills to progress in to a management position.

We are looking for an enthusiastic, motivated individual with excellent communication, organisational and interpersonal skills.

Candidates should possess a professional attitude to their work and have the ability to work flexibly in a busy growing environment.

The post holder is required to provide comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within a specialty team. The post holder will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers, ensuring compliance with the Patient Access Policy and Divisional requirements in terms of inpatient waiting list management and typing correspondence and/or transcribing and typing up of minutes as appropriate.

The post holder will supervise the specialty secretarial team in terms of day to day personal issues e.g. annual leave requirements and also keeping accurate records. The post holder will coordinate the day to day workload of the specialty team within the department, addressing any issues when they arise. To be the first point of contact for any queries

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

The post holder will also be responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly. The post holder will need to ensure that systems are in place to deliver a high standard of communication to build and maintain good working relationships.

There is a requirement to exchange information with patients and carers, requiring tact and diplomacy. There is also a requirement to communicate complicated information to other departments and external contacts.

The post holder will plan and organise own time. The job will involve job prioritisation of work for others which will involve resolving conflicting diary appointments and schedules.

The post holder will be responsible for ensuring the appropriate utilisation of theatre lists within their specialty area and ensure effective management of waiting lists, including compliance with the Patient Access Policy to ensure waiting time standards are achieved, taking into account application of national RTT rules.

The post holder will liaise with the medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department ensuring that patient’s notes are requested and provided in a timely manner.

pt holder is required to provide comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within a specialty team. The post holder will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patcarers, ensuring compliance with the Patient Access Policy and Divisional requirements in terms of inpatient waiting list management and typing correspondence and/or transcribing and typing up of minutes as appropriate.

The post holder will supervise the specialty secretarial team in terms of day to day personal issues e.g. annual leave requirements, teams PDRs and also keeping accurate records. The post holder will coordinate the day to day workload of the specialty team within the department, addressing any issues when they arise. To be the first point of contact for any queries relating to the specialty team, delegating as appropriate.