Housekeeping Floor Porter

October 14, 2024

Rosewood Hotel Group

London

FULL TIME & OTHER

General Information

Country/Region

United Kingdom

Province/City

London

Location

Rosewood London

Department

Rooms - Heart of House

Job Type

Full-time Permanent

Job Description

Role

We are currently looking for a Floor Porter to join our team of Housekeeping associates at Rosewood London. The Floor Porter is appointed to assist in maintaining our guest areas and housekeeping storage areas as well as fulfilling guest requests. This is role offers approximately 40 hours per week spread over 5 working days.

Key expectations of this role are

Planning and arranging appropriate supplies in the pantries needed for the day.
Efficiently supporting the floor supervisor and the team of housekeepers to deliver an engaging, refined and intuitive service.
Ensuring all guest rooms, guest floors, public areas, fire exits, stairways, service areas and service rooms are maintained to the Hotel standards
Reporting progresses using the communications device provided.
Delivering guest requests in an efficient manner.

Profile

Paying close attention to detail by not comprising on quality standards.
Having a passion for guest service and taking ownership of the guest experience.
The ability to work in a team and build relationships with others.
Being organised and proactive in managing your tasks.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.

Benefits

Competitive holiday allowance which increase with length of service
Company pension scheme and life assurance
12 complimentary room nights and F&B discount worldwide
Career development opportunities
Free meals on duty
Season ticket loan

About Us

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 38 properties and over 21 future hotel openings.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.