Front of House Team Member

October 14, 2024

Mr MacGregors

Glasgow

OTHER & PART TIME

At Meraki Restaurant Group our ethos is to put a bit of love, passion and creativity into everything you do.
We have four stunning restaurants in the surrounding areas of Glasgow.
Our popular steakhouse and first venture, Cocktails & Steaks, Uddingston was established in 2017. Followed by our Scottish Restaurant & Gin Emporium Mr Mac Gregor’s in Netherlee. Luciano's is a traditional Italian restaurant in Burnside offering traditional Italian dishes, authentic Italian style pizza and outstanding wine. Giovannis Italian Kitchen in Hamilton brings you a delicious offering of Italian classics with our Giovanni’s twist on the dishes you know and love.
Are you a warm and personable individual with a flair for exceptional customer service? Do you enjoy creating memorable dining experiences for guests and thrive in a close-knit, welcoming environment? If so, we have a fantastic opportunity for you! We are seeking a dedicated Experienced Part Time Front of House Team member to join our team at Mr Mac Gregor's restaurant located in Netherlee.
Responsibilities:
- Greet and welcome guests with a genuine smile, creating a positive first impression of our restaurant.
- Guide guests through the menu, making recommendations and accommodating dietary preferences or restrictions.
- Take accurate and detailed food and drinks orders, entering them efficiently into the POS system.
- Serve dishes and prepare and serve drinks with care, paying attention to presentation and ensuring guest satisfaction.
- Respond promptly and knowledgeably to guest inquiries about the menu, specials, and help guide guests with your knowledge of different cuts of steak and how they are cooked.
- Maintain a clean and organised dining area, set up tables, and assist with cleaning duties as needed.
- Work collaboratively with kitchen and front of house staff to ensure smooth service flow and timely delivery of orders.
- Handle guest payments and process transactions accurately, following proper cash-handling procedures.
- Adhere to Health and Safety guidelines, maintaining a clean and hygienic workspace.
- Participate in team meetings and training sessions to stay informed about menu updates and service techniques.
Requirements:
- 1 year Previous experience as a server in a restaurant or hospitality setting is essential. Barista and bartending skills are also required.
- Excellent interpersonal and communication skills, with the ability to connect with guests and create a welcoming atmosphere.
- Strong multitasking abilities, ensuring efficient service during busy times.
- Flexibility to work evenings, weekends, and holidays as required.
- Enthusiasm to learn about our menu offerings and provide guests with an exceptional dining experience.
Benefits:
- Gratuity Share
- Discount on restaurant dining within the Meraki Group.
- Staff meals on applicable shifts.
- Company Pension Scheme.
If you're passionate about hospitality and dedicated to delivering outstanding service, we'd love to hear from you!
Job Types: Part-time, Permanent
Pay: £6.40-£11.44 per hour
Expected hours: 10 – 15 per week
Additional pay: