Job Introduction
Heritage Portfolio are looking for enthusiastic casual, Part Time and Full Time Front of House staff for the Royal Botanic Garden Edinburgh. It is one of the world's leading botanical gardens, home to a spectacular and diverse living collection of plants. After the refurbishment 2021, our cafes are now destinations in their own right, set in the most beautiful of surroundings. Our emphasis is on fresh, delicious food prepared daily on site using local and seasonal produce including fruit, vegetables and herbs grown right here in our very own Botanics Kitchen Garden! Working flexible shift patterns, we are looking for outstanding customer focused individuals, our people not only look after our customers and clients, they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team! Applicants must be available to work on the weekends Rate of Pay: £12 per hour What’s in it for you:
Casual role, paid weekly
Accrue holiday pay as you work
Meals on shift
Internal promotion opportunities
On-going training and support
Uniform provided
Flexible working hours
Refer a friend scheme
Main Responsibilities What you’ll do:
Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.
Ensure the highest level of service and attention to detail is given to customers.
Welcoming guests, taking orders and serving food and beverages to guests
Clean and sanitize equipment and tables
Care about customer satisfaction and deliver the optimal client service experience
Help answer questions and make suggestions regarding food and beverage choices
The Ideal Candidate What you’ll bring:
Positive, friendly and professional attitude
Previous experience in a similar environment preferred
A team player with an ability to work in a busy, fast paced environment
Commitment & passion to deliver the highest standards of customer service
Excellent verbal communication and customer service skills
A high standard of personal presentation
About The Company Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional “in-house” café services in some of Britain’s leading visitor attractions such as V&A Dundee, The Signet Library, The Scottish National Gallery, private parties and dining, weddings and prestigious events. Our mantra is “Never standing still” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.