Farm Shop Assistant

August 22, 2024

Chessington Garden Centre

Chessington

The Role
We are looking for someone to work 5 out of 7 days a week inclusive of 1 weekend day.
General support for the Farm Shop retail operations. This includes customer service, sales advice, counter service, merchandising, till operating, cleaning and clearing the shop floor, and maintaining stock control and due diligence.
The ideal candidate needs

Some knowledge or interest in working with food in a similar environment.
Retail and merchandising experience, but not necessary.
Some understanding of stock rotation, pricing, and general due diligence
Customer-oriented attitude.
A keen eye for detail and the appearance of products and themselves.
Must be able to communicate with a variety of customers
Will thrive in working in a potentially busy environment
Will have personal values that align with our company values and behaviours
Will take responsibility for their own H&S and site fire safety at all times

The Responsibilities

Assisting in the smooth running of the department as instructed with diligence, discipline, and trust.
Ensuring all measures are put in place and followed to minimize theft as instructed.
Delivering results as instructed.
Identifying and reporting all issues relating to stock or the team quickly and efficiently.
Dealing with all colleagues & customers in a knowledgeable, respectful, and attentive fashion.
Identifying opportunities to improve sales with good value, high quality, consistent and unique products.
Identifying and reporting maintenance issues in your department.
Identify and report Health & Safety issues.
Looking after Company Property including, but not limited to, machinery, equipment, retail stock and non-retail items for colleague use
Empowering and developing yourself to your full potential with initiative and training
Keeping the Manager, Assistant and Supervisors informed of all relevant issues.
Supporting other areas of the business when required.

Benefits

Staff discount throughout the store; including restaurant and Farm Shop
Work-life balance
Company Pension
Free parking on site
Employee Assistance Programme
One day off for your birthday after 2 years service
Working alongside like-minded individuals in a fun but professional environment of a family-run business