Job Opportunities in United Kingdom


September 21, 2024

Citi

Belfast

FULL TIME


Client Partner - Staffing Office

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s Staffing Office Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview
The Business Operations Shared Services (BOSS) Staffing Office functions as a centralised model in support of Citi’s Technology and Non-Technology organisation to deliver a best-in-class service to its clients. The Programme utilises a centralised recruiting structure to engage staff augmentation contractor resources for the firm. The model facilitates speed to market and the ability to obtain top talent in the marketplace. In addition, cost savings are achieved through leveraging buying power, and risk is mitigated as a result of a consistent set of processes and procedures in alignment with Corporate Due Diligence requirements. The onboarding and offboarding of contractor resources is also centralised allowing for repeatable processes, which foster expedient cycle times. The streamlined process allows for resources to start their engagements within the required timeframes so there is no impact to project deliverables.

The BOSS Staffing Office has expanded its current engagement model in support of all the various sectors across Europe, Middle East and Africa. The Staffing Office is responsible for supporting all Business Units across Citi Technology and Non-Technology. The Client Partner will have responsibility for supporting one of the sectors including day to day recruitment, as well as Programme roll out.

What you’ll do
  • Fulfil new contractor roles that are domestic staff augmentation in nature via utilisation of preferred supplier community.
  • Client management to socialise the new engagement model, including approach and Service Level Agreements (SLA).
  • Develop strong partnerships with internal client base including Chiefs of Staff (COS) to ensure alignment with Programme objectives.
  • Implementation and ongoing management of Programme to consolidate non-preferred supplier community in order to achieve cost savings and streamline supply base.
  • Renewals of existing contractor resources including end date and spend depletion management.
  • Ensuring all requests for contractors are in alignment with Resource and Location Strategy.
  • Responsible for accuracy and data integrity of contractor requests for approval.
  • Responsible for ensuring recruiting support resources achieve 24-48 hour cycle time for completion of onboarding (Due Diligence, IDs, Visa clearance, and Work Order finalisation) for all resources (onshore and offshore).
  • Supplier management to ensure adherence to operating principles and quality levels from supply base including responsiveness and ability to deliver effectively.
  • Proactive management of legacy subcontracting utilisation via action planning with each preferred supplier to ensure exposure is reduced/eliminated over period of time.
  • Ensure complete and accurate information and data is in the sourcing system. This includes bill rates, start dates, end dates, job description, manager information, etc.
  • Ensure all rate increase requests are accurately and comprehensively documented via the weekly template for management review and approval.

What we’ll need from you
  • Experience in staffing industry, sell and buy side.
  • Experience of Recruiting/Sourcing.
  • Experience on buy side within a financial services organisation is preferred.
  • Strong organisational and detail-oriented skills.
  • Staffing Subject Matter Expertise.
  • Ability and experience working in a fast paced, high-pressure environment.
  • Ability to multi-task on a consistent basis.
  • Supplier management experience with staff augmentation providers including day to day tactical management and strategic performance management.
  • Strong problem solving capabilities.
  • Experience with automated end-to-end sourcing tools including implementation and organisational change management.
  • Excellent written and oral communication skills including solid presentation skills.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
-
Job Family Group:
Human Resources -
Job Family:
Recruiting -
Time Type:
Full time -
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting

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