Job Opportunities in United Kingdom

Bank Contract - As and When

The role requires the post holder to use and maintain the Estates help desk and allocate work to the appropriate team member as well as supporting with general administrative tasks within the Estates Department.

The post holder will need to have excellent prioritisation and planning skills in addition to the ability to communicate to various stakeholders across the organisation at all levels.

To answer, screen and transfer inbound phone calls, emails and portal requests received via the combined Estates Help Desk/Facilities Help Desk utilising the Standard Operating Procedures at all time

To ensure that tasks are disseminated from the help desk to the relevant team member, highlighting any urgent tasks to the team leader

The post holder will monitor progress and ensure that tasks are completed in a timely manner

Where necessary, the post holder will ensure that all open tasks are closed when completed and followed up where required.

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

The Countess of Chester Hospital: providing 438 general and acute beds

Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility

Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.