Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.
We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?
We are now looking for a
Agreement Delivery Co-ordinator
to join our team working for a better future. The position is permanent and the preferred location is in is Glasgow, Fareham and Aberdeen, UK.
What you will be doing
We are experiencing growth in our key customer base and are looking for a dedicated Agreement Delivery Co-ordinator on a permanent contract to be based in the Wartsila office. Preference location is Glasgow, Fareham and Aberdeen Uk and to be available to attend local customers offices as required to support the agreement management team.
The successful applicant will work closely and alongside Contract Mangement to ensure that agreements are executed in accordance with both Wartsila and customer expectations. The position will report to Manager, Agreement Management Uk and Central Europe.
As Agreement Delivery Co-ordinator, your work will focus on these responsibilities:
- Coordination of tools, spare parts and workshop services for scheduled and unscheduled maintenance, visits or other activities. Coordinates activities within budget.
- Coordination of Field Service resources for scheduled maintenance, visits or other unplanned activities.
- Assist customer to prepare for scheduled maintenance.
- Communicates the maintenance job progress with customer and internal contract core team. Applies project management skills to manage jobs.
- Support customer with unscheduled maintenance requests, act accordingly to resolve as quickly as possible (escalate technical issues as needed)
- Timely and accurate reaction to assigned contractual customer requests.
- Works with customer to coordinate logistics of tools and parts, cabins, permits, Visa requirements for travel.
- Works with Wartsila teams to implement prepared scheduled overhauls. Assigns workshop locations. Works with workshops to get the components overhauled in time.
- Review and approval of internal and supplier invoices for the coordinated activities.
- Work closely together with assigned team. Actively updates the contract manager of any important issues.
- Problem solving, claim handling while ensuring Wartsila complies with its contractual requirements.
- Proper record keeping of activities and contractual requirements, such as workshop status report, service work report
In addition to the above duties and responsibilities, the post holder must be prepared to undertake additional duties within their capabilities which may result from changing circumstances, but which not of necessity change the general character or level of responsibility of the post.
To be successful in this role we expect you to have:
- Proven technical experience in marine operations / Field service background
- Internal Combustion engine and auxiliaries experience in marine operations a preference.
- Cost awareness and effectiveness
- Excellent communication skills and diligent.
- Ability to work in a high-pressure environment and to deadlines.
- Understanding of Hybrid solutions desirable.
Why you and us?
We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.
We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?
We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.
Contact & next steps
We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout.
For further questions please reach out to Jess Baxter, Talent Acquisition Partner, through email jess.baxter@wartsila.com OR Chris Mais, Manager Agreement Mgmt UK & Central Europe through email chris.mais@wartsila.com with any questions related to this position (NO AGENCIES - Only for questions from direct job applicants, applications through email will not be recorded or responded to).
Welcome to join us in shaping the decarbonisation of marine and energy!
Last application date: 22/11/2024
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.