Recreation Supervisor at Intercontinental Fujairah Resort
Guest experience:
Ensure all recreation equipment are in proper operational condition and are cleaned on a regular basis.
Ensure all recreation facilities are cleaned, vacuumed, and properly stocked with necessary amenities and supplies according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
Ensure guest service delivery is always of the highest standard.
Assist in coordinating the resort activity program with attention to safety and passionate service.
Review and coordinate the resort activity program on a regular basis with Recreation Manager.
Conduct proper inventory procedures. Determine par stocks of items needed for the departmental operation.
Ensure the security and proper storage all recreation equipment and supplies and replenish supplies in a timely and efficient manner while minimizing waste.
Perform other duties as assigned being flexible within the department, maximizing efficiency and performance in all areas.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
As the world’s first and most global luxury hotel brand, Inter Continental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the Inter Continental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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