Job Opportunities in United Arab Emirates
September 21, 2024
GS Solutions Group of Inc.
Dubai
FULL TIME & OTHER
Front Desk Officer
Key Responsibilities:
Customer Service:
Pay: AED3,500.00 - AED4,000.00 per month
Customer Service:
- Greet and welcome guests in a friendly and professional manner.
- Respond to inquiries and provide information about the facility and services.
- Manage the check-in and check-out processes, ensuring a smooth and efficient experience for guests.
- Handle reservations and cancellations accurately.
- Answer phone calls, redirect inquiries, and take messages as needed.
- Coordinate with other departments to meet guest needs and resolve issues.
- Maintain front desk supplies and ensure the reception area is tidy and organized.
- Perform clerical tasks, including data entry, filing, and maintaining guest records.
- Monitor access to the premises and maintain a safe environment for guests and staff.
- Report any security issues or emergencies to the appropriate authorities.
- Address guest complaints and feedback promptly and professionally.
- Promote hotel services and special offers to enhance guest experiences.
- High school diploma or equivalent; additional certification in hospitality or customer service is a plus.
- Previous experience in a front desk or customer service role preferred.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office and familiarity with booking/reservation systems.
- Ability to multitask and work in a fast-paced environment.
- Friendly and approachable demeanor.
- Competitive salary.
- Visas
- Opportunities for training and career development.
Pay: AED3,500.00 - AED4,000.00 per month
We regret to inform you that this job opportunity is no longer available
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