Job Opportunities in United Arab Emirates
August 20, 2024
THE COVE ROTANA RESORT AND SPA
Ras al-Khaimah
CONTRACT & FULL TIME
Front Desk Agent (Ras AL Khaimah)
Job Summary
As a Front Desk Agent, you are responsible to provide professional and customer focused service to our Guests, ensuring their stay will become a memorable experience.
General Duties and Responsibilities:
Additional to the above-mentioned requirements an Employee will at times be expected to perform tasks and duties outside of his/her scope of work as necessitated by work demand.
This document does not act an employee contract. It is stressed that changes in business may require alterations to this job description.
Job Types: Full-time, Contract
Contract length: 24 months
Pay: AED2,000.00 per month
Application Question(s):
Expected Start Date: 01/10/2024
As a Front Desk Agent, you are responsible to provide professional and customer focused service to our Guests, ensuring their stay will become a memorable experience.
General Duties and Responsibilities:
- Provide prompt, courteous and efficient service to all Guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure.
- Ensure Guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
- Conduct in Room & Hotel familiarization and assist Guest in Hotel activity enquiries / requests.
- Maintain an up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to Guest queries.
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
- Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
- Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.
- Maintain the privacy of all Guests by ensuring that no details of the Guests are disclosed
- Demonstrate a complete understanding of the Hotel’s policies, procedures and service standards and have full knowledge of the Hotel facilities and happenings.
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.
- Comply with the hotel environmental, health and safety policies and procedures.
Additional to the above-mentioned requirements an Employee will at times be expected to perform tasks and duties outside of his/her scope of work as necessitated by work demand.
This document does not act an employee contract. It is stressed that changes in business may require alterations to this job description.
Job Types: Full-time, Contract
Contract length: 24 months
Pay: AED2,000.00 per month
Application Question(s):
- What is your visa type & expiry date?
- What is your nationality?
- What is your age?
- What are your current benefits & Salary? and What is your expectations?
- Are you available in UAE for personal interview in Ras AL Khaimah?
- If you are selected, when can you start?
- in Addition to English, do you speak any other Languages? if yes please mention langague and your level from 1-10?
Expected Start Date: 01/10/2024
We regret to inform you that this job opportunity is no longer available
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