Job Opportunities in United Arab Emirates

We are seeking an experienced and dynamic Assistant Operations Manager to join our
team. We prefer a female candidate with a strong background in the spa, salon, or beauty
industry, and expertise in quality control. This role is essential to ensuring our operations run
smoothly and meet the highest standards of service.
Position: Assistant Operations Manager
Location: Abu Dhabi
Employment Type: Full Time
Key Responsibilities:
 Operational Oversight: Assist the Operations Manager in overseeing daily
operations of the spa/salon/beauty facility to ensure efficient and effective service
delivery.
 Quality Control: Implement and monitor quality control procedures to ensure all
services meet or exceed company standards and customer expectations.
 Staff Management: Support in recruitment / manpower recommendation, training,
and managing staff, ensuring high performance and adherence to company policies
and service standards.
 Customer Service: Address customer inquiries, complaints, and feedback
professionally, working to resolve issues promptly and enhance customer satisfaction.
 Inventory Management: Monitor and manage inventory levels, including ordering
and stock control, to ensure adequate supplies and minimize waste.
 Process Improvement: Identify areas for operational improvement and assist in
developing and implementing strategies to enhance efficiency and service quality.
 Compliance: Ensure compliance with health and safety regulations, industry
standards, and company policies.
 Reporting: Prepare and present reports on operational performance, including metrics
related to service quality, customer satisfaction, and staff performance.
Qualifications and Skills:
 Experience: Proven experience as an Assistant Operations Manager or in a similar
role within the spa, salon, or beauty industry, with a focus on quality control.
 Education: Bachelor’s degree in Business Administration, Management, or a related
field. Additional certifications related to spa/salon management are a plus.
 Skills: Strong organizational and management skills, with the ability to oversee
multiple aspects of operations and ensure high standards of quality control.
 Customer Service: Excellent customer service skills, with a commitment to
enhancing the customer experience and resolving issues effectively.
 Communication: Effective verbal and written communication skills, with the ability
to interact professionally with staff and customers.
 Attention to Detail: Keen eye for detail to ensure that
Job Type: Full-time