Job Opportunities in Ukraine

We are looking for a technical writer/knowledge base developer, assistant (part time, by request) who will write help information content to the existing system.

Technical Writer Job Responsibilities

• Writes about technical subjects for technical and nontechnical audiences
• Tests and updates existing documentation
• Constantly updates in-house style guide
• Creates screenshot markups
• Writes, edits, and updates User Experience (UX) and User Interface (UI) copy
• Creates scripts for video tutorials
• Creates and builds out user assistance infrastructure, including how-to sections, FAQs, and Help sections
• Updates, edits, and proofreads written materials such as product manuals, user manuals, how-to guides, and FAQs
• Works closely with subject matter experts, engineers, developers, and product marketing team
• Collects user reviews to determine areas of documentation that need revision and updating
• Works with tech lead to write articles for non-specialist readers

Technical Writer Qualifications/Skills

• Ability to write user-friendly, engaging copy about highly technical subjects
• Ability to understand and accurately translate technical information for a general audience
• Basic knowledge of coding and scripting languages, such as Python and Java Script
• Facility with documentation publishing software, such as Sphinx (readthedocs.io), Confluence, Git Hub Readme, Wikis
• Excellent problem-solving ability and attention to detail
• Ability to effectively use of analytics to improve user-facing content and applicant programming interface (API)
• Education, Experience & Licence Requirements
• Experience with product development, including past use of product development software
• Portfolio of technical writing samples for review
• Strong written communication skills
• 2-3 years of technical writing experience
• Bachelor of Arts in English, writing, communications, curriculum development, or software/computer engineering
• Master of Arts in technical writing is a plus
• Scientific publishing experience a plus

• 8 hours workday/5 day work-week
  
• 24 calendar days of vacation
  

• Competitive salary rates
  
• Paid sick leave days
  

• Annual bonus