Protocol and Liaison Specialist (Qatari Nationals)
Qatar Airways has embarked on an exciting transformation journey to change how we interact with our customers. As part of this journey, we are now recruiting for the role of Protocol and Liaison Specialist based in
Cairo
Dubai
Kuwait
Istanbul
Jeddah
New York
Paris
Job Purpose Act as a first point of contact to the VIPs, CIPs and Qatari Nationals travelling in and out of assigned station(s); ensuring 5-Star service delivery standards through the provision of necessary protocol and liaison services (administrative, legal, protocol etc). Assist Line Manager to foster understanding and cooperation between QR Group and its internal and external stakeholders (external authorities, organizations, embassies etc.) and drive increase in productivity and customer satisfaction by assuring that the appropriate protocols are adhered. Ensure efficient management of all VIP and CIP traffic in and out of assigned station by following protocol guidelines set by Qatar Airways to ensure safe and smooth movement for Qatari Nationals. Support Airport Services Managers and Ground Services team with the overall management of service delivery standards during both regular and irregular operations. Station appointments will be for approximately 12 months and will be rotated for a maximum of three postings.
Qualifications
Qatari National
Bachelor’s Degree or Equivalent
Minimum 4 years of job-related experience
Customer Services Experience
Airport Operations/Passenger Handling Experience
Work experience in a multi-cultural environment
Good command of English
Drive for excellence and an eye for detail
Willing to relocate
We regret to inform you that this job opportunity is no longer available