Job Opportunities in Turkey
September 16, 2024
Toll Group
Ankara
OTHER
Logistics Officer– Ankara, Turkiye
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
www.tollgroup.com
We have an exciting opportunity for a Logistics Officer in Ankara as part of our Humanitarian Assistance programme on behalf of the Australian Government. As a successful candidate, you will contribute to this programme by providing direct operational support to our clients in Türkiye and your case manager colleagues and Supply Chain Manager in Ankara.
As a key member of the regional team in Türkiye you will support the Regional Manager and Supply Chain Manager with the monitoring of our supply chain in Türkiye ensuring services are provided in line with contractual requirements. You will support your case manager colleagues with direct refugee client engagement when there are any issues with communication, service coordination or service delivery.
The Opportunity :
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Expectation Management ensuring refugee clients and their families understand the service scope and case life cycle including the management of, and attendance at, critical service appointments.
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Continued awareness and consideration of the political, religious, ethnic, and social sensitivities and factors that apply to refugee client customers and their host countries.
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Ensure that the unique needs of the Refugee and Humanitarian Visa clients are always a factor in the delivery of all services.
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Ensure that service delivery in remote locations is consistent with contractual requirements and expectations, this includes the use of innovative ways to monitor remote service delivery.
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Knows the most effective and efficient processes to get things done, with a focus on continuous improvement, problem solving and quality control
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Adherence to relevant policies and procedures and compliance with legislation, rules, and regulations
What you’ll need to succeed:
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Working knowledge of supply chain process fundamentals, including service monitoring and evaluation.
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Full driving license and highly experienced commercial driving skills with passengers.
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Be a clear, frequent and pro-active communicator with a high standard of written and oral business language skills in Turkish and Arabic. Proficiency in English is highly desired. Proficiency in Farsi or Dari is advantageous.
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Able to work flexible hours recognising that some services may be delivered outside of regular business hours (essentially Airport and accommodation related activities )
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Be a strategic thinker who is solutions focused with the ability to problem solve situations at short notice.
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Advanced use of the MS Office Suite in programs such as Word, Excel and Outlook and the ability to become proficient with internal case management (Move Maestro) and safety systems (TRAC).
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
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